💼 Job Title: Analyst – Patient Oriented Programs
Job ID: REQ-10006270
Date Posted: September 2, 2025
Location: Hyderabad, India (#LI Hybrid)
Division: Operations
Business Unit: Universal Hierarchy Node
Functional Area: Marketing
Company / Legal Entity: IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Job Type: Full-Time (Regular)
Shift Work: No
🧭 Summary
The Analyst – Patient Oriented Programs (POP) is responsible for managing end-to-end Patient Oriented Programs in alignment with applicable processes, quality standards, and compliance requirements. This role ensures ethical execution under the Doing Business Ethically (DBE) framework and collaborates cross-functionally to drive program success.
⚙️ Key Responsibilities
🔹 Program Management
Oversee the end-to-end POP process on behalf of the Business Owner (BO) in accordance with DBE policy and POP Standard Operating Procedures (SOPs).
Liaise with cross-functional stakeholders (POP Champion, Procurement, Legal, Patient Safety, Compliance, Quality Assurance) to create and maintain POP documentation.
Obtain necessary approvals for timely initiation and conduct of POPs.
Manage External Service Providers (ESP) compliance checks prior to fieldwork initiation.
🔹 Compliance & Monitoring
Maintain program details in the POPsys database throughout POP lifecycle.
Track critical milestones such as:
First Participant First Contact (FPFC)
Last Participant Last Contact (LPLC)
Adverse Event Reconciliation (AER)
Periodic Reviews and Closure Activities
Ensure all monitoring activities are completed with no gaps before closure in POPsys.
Maintain all POP documentation in the POP repository.
🔹 Quality & Risk Management
Record and manage identified quality issues in the Quality Issue (QI) Management Tool.
Conduct investigation, root cause analysis, risk assessment, and implement Corrective and Preventive Actions (CAPA).
Escalate findings promptly and manage assigned projects effectively.
🔹 Knowledge Transfer & Stakeholder Collaboration
Ensure proper handover of responsibilities during role transitions or planned leaves.
Collaborate closely with the POP Champion for alignment.
Seek feedback from stakeholders and continuously improve processes based on suggestions.
🎓 Essential Requirements
2–5 years’ experience in the pharmaceutical industry within one or more of the following:
Clinical
Pharmacovigilance (PV)
Medical/Regulatory Affairs
Pharma Compliance or Commercial Framework
Strong understanding of local regulatory requirements and pharma industry policies.
Excellent communication skills across diverse audiences, organizational levels, and local/global teams.
🎓 Desirable Requirements
Bachelor’s / Master’s degree in Life Sciences, Security, Criminal Justice, Crisis Management, Business Continuity, or related field.
Advanced degree (MBA or Master’s) preferred.
🌍 Why Novartis
At Novartis, our purpose is to reimagine medicine to improve and extend people’s lives. Our vision is to become the most valued and trusted medicines company in the world — and our people make it possible. Join a team that’s passionate, collaborative, and driven to create meaningful change for patients and their families.
🔗 Learn more about our People & Culture: Novartis Strategy
🎁 Benefits & Rewards
We believe in helping our associates thrive both personally and professionally.
Explore our comprehensive Novartis Life Handbook here:
👉 Benefits & Rewards
🌐 Join Our Network
Not the perfect role? Stay connected and explore future opportunities at Novartis:
🔗 Join Our Talent Network
♿ Accessibility & Accommodation
Novartis is committed to an inclusive workplace.
If you require reasonable accommodation due to a medical condition or disability, please email:
📧 diversityandincl.india@novartis.com
Include your Job Requisition ID and details of your request.
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