Clinical Administrative Coordinator – Dunedin, FL (On-site)
Company: Optum (UnitedHealth Group)
Location: 1460 Beltrees St, Ste 1, Dunedin, FL 34698
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (occasional overtime)
Employment Type: Full-time
Compensation / Salary: $17.74 – $31.63 per hour (based on full-time employment; dependent on market, education, experience, certifications)
Job Summary
Optum is seeking a Clinical Administrative Coordinator to manage administrative intake, referrals, prior authorizations, and care coordination across hospitals, clinics, and provider networks. You will triage member requests, process inbound and outbound referrals, support Clinical Coverage Review preparation, and ensure HIPAA‑compliant communication. This role is ideal for healthcare administration professionals with 2+ years of customer service experience in healthcare and hands-on exposure to referrals and prior auth workflows.
Responsibilities
Manage administrative intake of members and triage requests from providers/members.
Process incoming and outgoing referrals and prior authorizations (intake, notification, census).
Coordinate with hospitals, clinics, facilities, and clinical teams to ensure timely service delivery.
Prepare and triage documents for Clinical Coverage Review.
Handle and resolve member/provider inquiries within defined SLAs.
Maintain strict HIPAA compliance and protect PHI at all times.
Perform other clinic administrative duties as assigned.
Required Skills & Qualifications
High School Diploma/GED (or higher).
2+ years of customer service experience in healthcare, including prior authorizations and referrals.
Intermediate proficiency with MS Word, Excel, Outlook.
Strong communication, telephone etiquette, multi‑tasking, and deadline management skills.
Knowledge of HIPAA and commitment to confidentiality.
Preferred Qualifications
Experience in healthcare insurance, hospital/physician office/medical clinic settings, or call centers.
Eclinical platform experience; clerical/administrative support background.
Working knowledge of ICD‑9 and CPT codes.
Bilingual Polish/English is an advantage.
Perks & Benefits
Hourly pay: $17.74 – $31.63 plus incentives (subject to eligibility).
Comprehensive benefits package (medical, dental, vision, etc.).
Equity stock purchase plan & 401(k) contribution.
Incentive & recognition programs.
Clear career development pathways within UnitedHealth Group.
Company Description
Optum, part of UnitedHealth Group, leverages technology, data, and clinical expertise to deliver coordinated, value-based care. With a strong focus on health equity, diversity, and inclusion, Optum empowers healthcare professionals to improve outcomes and patient access across the continuum of care.
Work Mode: On-site – Dunedin, Florida
Call-to-Action
Ready to advance your career in care coordination, referrals, and prior authorization operations? If you meet the requirements and want to grow within a global healthcare leader, apply now for the Clinical Administrative Coordinator role at Optum, Dunedin, FL.
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