Clinical Investigator
Company: Optum (UnitedHealth Group)
Location: Gurgaon, Haryana, India
Department: Claims Management / Healthcare Operations
Job Type: Full-Time
Requisition Number: 2347869
Experience Required: 0–2 Years in Healthcare Claims, Medical Review, Clinical Operations, or Related Healthcare Roles
Education: Medical Degree such as BHMS, BAMS, BUMS, BPT, MPT, B.Sc Nursing, or BDS
About Optum
Optum, a part of UnitedHealth Group, is a global healthcare organization focused on improving patient outcomes through advanced technology, healthcare analytics, and clinical expertise. The company connects patients, providers, and healthcare systems to deliver efficient healthcare services and improve population health worldwide.
Optum supports healthcare professionals with opportunities to work in a dynamic environment where innovation, collaboration, and data-driven healthcare solutions play a critical role in advancing healthcare delivery.
Job Overview
Optum is seeking a Clinical Investigator to support healthcare claims investigations and ensure compliance with healthcare reimbursement policies and regulatory standards. This role involves analyzing medical claims, reviewing clinical documentation, and identifying potential cases of fraudulent or abusive billing practices.
The Clinical Investigator will work closely with healthcare providers, insurance teams, and internal stakeholders to gather clinical and benefits information, validate claims accuracy, and support recovery and resolution activities related to healthcare claims.
Key Responsibilities
Healthcare Claims Investigation and Review
Investigate healthcare claims to identify discrepancies, incorrect billing, or potentially fraudulent activities.
Review medical documentation and clinical records to validate claims accuracy and reimbursement eligibility.
Analyze CPT codes, diagnosis codes, and clinical guidelines to ensure claims comply with medical and payer policies.
Fraud Prevention and Compliance
Prevent payment of potentially fraudulent or abusive claims by applying medical knowledge and coding expertise.
Ensure adherence to federal and state healthcare compliance policies and payer contract requirements.
Conduct investigations related to complex claims, including contestable claims and high-value cases.
Claims Recovery and Resolution
Investigate subrogation claims and pursue appropriate recoveries where applicable.
Coordinate with providers, insurance companies, and healthcare stakeholders to resolve claim discrepancies.
Support the processing of claim recoveries and ensure proper documentation of investigation findings.
Stakeholder Collaboration and Communication
Communicate with healthcare providers, insurance companies, and members to gather coordination of benefits information.
Work with internal teams to resolve claim-related issues and provide investigation insights.
Serve as a resource for colleagues on complex claim investigations and related medical review processes.
Operational Support and Reporting
Assist with internal reporting, data analysis, and special projects related to claims investigations.
Monitor large and complex claims, including transplant cases and high-cost medical procedures.
Maintain accurate documentation and investigation records in compliance with regulatory standards.
Required Skills and Competencies
Strong analytical and problem-solving abilities in healthcare claims review.
Knowledge of clinical documentation and medical coding systems including CPT and diagnosis codes.
High attention to detail and ability to identify discrepancies in medical records.
Ability to work independently and manage multiple case investigations simultaneously.
Effective communication and documentation skills.
Professional Requirements
Medical qualification such as BHMS, BAMS, BUMS, BPT, MPT, B.Sc Nursing, or BDS.
Candidates with at least 6 months of relevant healthcare or corporate experience are preferred, though fresh graduates in eligible medical disciplines may apply.
Basic understanding of healthcare claims processing, insurance systems, or medical documentation review is advantageous.
Preferred Qualifications
Experience in healthcare claims processing or insurance operations.
Knowledge of US healthcare systems and medical coding standards.
Familiarity with managed care environments and health insurance processes.
Experience reviewing medical records and clinical documentation.
Why Join Optum
Optum offers professionals the opportunity to contribute to a healthcare ecosystem focused on improving patient outcomes through technology and data-driven solutions. Employees benefit from professional growth opportunities, global exposure, and a collaborative environment that values innovation and healthcare excellence.
Job Location
Gurgaon, Haryana, India.
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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amritsar | Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Rajpura |Andra Pradesh :
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Baddi | Solan |Rajasthan :
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Bangalore | Belgaum | Bengaluru | B.G Nagara | Bommasandra | Colorado | Czech Republic | Karnataka | Mangaluru | Mysore | Udupi |Madhya Pradesh :
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Bilaspur | Eot Municipality | Raipur |Uttarakhand :
Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | India | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
Atlanta | Augusta | Rome |Maine :
Bangor | Brewer |New Jersey :
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Bend | Coquille | Corvallis | Eugene | Florence | Grants Pass | John Day | Lake Oswego | Lakeview | Portland | Reedsport | Roseburg | Salem | Springfield | Woodburn |Wyoming :
Big Piney | Cokeville |Alabama :
Birmingham |Virginia :
Blacksburg | Charlottesville | Falls Church | Mechanicsville |Indiana :
Bloomington | West Lafayette |Florida :
Boca Raton | Brooksville | Clearwater | Cooper City | Coral Gables | Coral Springs | Daytona Beach | Florida | Gainesville | Hollywood | Jacksonville | Maitland | Marsa | Miami | Naples | North Miami Beach | Orlando | Pembroke Pines | Plantation | Port St. Lucie | Rueil-Malmaison | Saint Petersburg | Sarasota | Stuart | Tallahassee | Tampa | West Palm Beach | Winter Haven |Idaho :
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Boulder | Denver | Westminster |Connecticut :
Bridgeport | Bristol | Enfield | Groton | Hartford | New Haven | Newtown | South Windsor | Stamford | Storrs | West Hartford |North Caroline :
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Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |South Carolina :
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Chengdu | Garden city | Kansas City | Lawrence | McPherson |North Carolina :
Concord | Lumberton | North Carolina |Michigan :
Detroit | Houghton Lake | Macomb | Southfield |North Dakota :
Dickinson |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
Edgewood | Ft MItchell | Louisville | Shelbyville |Arkansas :
Fort Smith |Kington :
Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
Hawai | kentucky | Sylmar | Woonsocket |Nebraska :
Hebron | Nebraska City |Hawaii :
Hilo | Honolulu |Tennessee :
Knoxville | Memphis | Nashville |Louisiana :
Lake Charles | Shreveport |Nevada :
Las Vegas | Tonopah | Tonopsh | Virginia |New Hampshire :
Lebanon | Macon | Manchester |Portugal :
Lisbon | Oeiras | Portugal |WI :
Madison | Wausau |Republic of Mexico :
Mexico |northeastern :
New Hampshire |Oklahoma :
Oklahoma City |Puerto Rico :
San Juan |Albama :
Tuscaloosa |D.C :
Washington |Delaware :
Wilmington |North Rhine Westphalia :
Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |Munich :
Bavaria |Bavaria :
Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |Brandenburg :
Berlin |Baden-Wurttemberg :
Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
Darmstadt | Marburg |Hessen :
Frankfurt | Harveysburg |Germany :
Germany | GErmany |Lower Saxony :
Gottingen | Hannover | Leipzig |Saxony Anhalt :
Halle |Rotherbaum :
Hamburg |Rhineland Palatinate :
Ingelheim am Rhein | Mainz |Schleswig Holstein :
Kiel |Berlin :
Mitte |Mecklenburg Vorpommern :
Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
Belgrade | Serbia |Hungary :
Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
Breda |Noord Holland :
Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Mississauga | Richmond Hill | Australia | Uxbridge | North York | Renfrew |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Peru | Argentina |Brazil :
Brazil | Sao paulo |Attica :
Athens | Koropi |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
Almaty |Republic of Thailand :
Bangkok |Israel :
Netanya | Kfar Saba | Yavne | Tel Aviv | Be'Er Sheva |Remote :
Bountiful | Medan | Lenexa | Xzagreb | Lousiana | Victoria | Zaragoza | Castlebar | Blue Bell | Belgium | Leinster | Slovakia | Springville | Regulatory Labeling Manager (NA and LATAM Only) | Nairobi | McFarland | Green Way | Remote - Africa | Switzerland | Remote - Middle East | Manipal | Faridabad | Melbourne | Minnesota | Remote - South America (Latin Americal) | French | Thailand | Tulsa | Riga | Hungary | Hammond | Remote | Remote, USA | Bishop | Texas | Remote - Europe | Ireland |Republic of Colombia :
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Brentwood |Bucharest :
Bucharest |Buenos Aires :
Buenos Aires |Republic of Egypt :
Cairo |Mexico :
Ciudad de México | New Mexico |Dubai :
Dubai |Makkah :
Rabigh | Jeddah | Khulais | Riyadh | King Abdullah Economic City | Najran |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
Sarajevo |Singapore :
Singapore |Sofia City :
Sofia |Sweden :
Sweden |Taipei :
Taipei |Mazovia :
Warsaw |