Medical Coder – IVR (Revenue Cycle Management)
Requisition ID: 3000
Location: Chennai, Tamil Nadu, India
Employment Type: Full-Time | Hourly
Job Family: Revenue Excellence & Performance (REP)
Domain: Medical Coding | IVR | Denials | RCM
Posted On: January 8, 2026
Job Overview
We are looking for a highly skilled Medical Coder – IVR to support invoice validation, coding accuracy, and reimbursement optimization within a structured revenue cycle environment. This role plays a key part in ensuring compliant clinical documentation, precise code assignment, and adherence to Medicare and payer-specific regulations.
The ideal candidate will bring strong expertise in ICD-10 and CPT coding, experience across inpatient and outpatient settings, and the ability to work independently while maintaining exceptional quality and confidentiality standards.
Key Responsibilities
Perform coding audits and detailed documentation reviews to ensure accuracy, completeness, and regulatory compliance, including work completed by co-source partners.
Assign and sequence ICD-10-CM/PCS and CPT codes for inpatient, outpatient, same-day surgery, and denial-related services as required.
Collaborate with billing teams and system work queues (WQs) to support clean claims submission and timely reimbursement.
Ensure full compliance with Medicare guidelines, National Correct Coding Initiative (NCCI) edits, and payer-specific coding policies.
Independently manage assigned IVR and coding work queues while meeting productivity and quality benchmarks.
Safeguard Protected Health Information (PHI) and comply with HIPAA and information security policies at all times.
Maintain a professional, ethical, and results-driven approach to all responsibilities.
Support additional projects and tasks as assigned by management.
Required Qualifications & Experience
Certification (Mandatory):
CPC (AAPC) or CCS (AHIMA) certification.
Education:
High School Diploma or equivalent (required).
Experience Level:
Mid-Level | Minimum 2+ years of hands-on medical coding experience, preferably in:
Inpatient DRG (IP)
Outpatient (OP)
IVR and Denials Management
Same-Day Surgery (SDS)
Technical Skills:
Strong working knowledge of ICD-10 and CPT coding standards.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to efficiently use coding, billing, and healthcare IT systems.
Preferred:
Surgical coding experience is an added advantage.
Core Competencies
Exceptional attention to detail with strong analytical and problem-solving abilities.
Ability to make sound decisions based on accurate and timely analysis.
Strong verbal and written communication skills with the ability to interact across teams.
High level of integrity, accountability, and urgency in meeting deliverables.
Customer-focused mindset with a professional and courteous approach.
Working Conditions
Physical Requirements:
Ability to sit for extended periods and perform routine computer-based tasks.
Mental Requirements:
Ability to follow instructions, collaborate effectively, and manage workload pressure.
Work Environment:
Professional office setting with minimal noise levels.
Equal Opportunity Employer
Med-Metrix is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.
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