Field Based Patient Care Coordinator – Pierce OR King County, WA
Requisition Number: 2274189
Job Category: Medical & Clinical Operations
Primary Location: Tacoma, WA, US
Position Overview:
UnitedHealth Group’s Optum Home & Community Care division is seeking a dedicated Field Based Patient Care Coordinator to support our Senior Community Care (SCC) program. You will be instrumental in facilitating care across nursing homes, assisted living facilities, and senior housing by providing essential coordination support to nurse practitioners (NPs) and physician assistants (PAs). This role contributes to delivering holistic healthcare by addressing physical, mental, and social needs.
Schedule:
Full-time, Monday – Friday
Business hours: 8:00 AM – 5:00 PM
No weekends, nights, or holidays
Field-based role covering Pierce and King County, WA and surrounding areas
Training:
2 months of paid training
Schedule to be discussed on the first day of employment
Primary Responsibilities:
Coordinate member care under the direction of an RN or NP/PA
Manage medical chart documentation for new members, post-hospital visits, labs, medications, and quality metrics
Retrieve and manage patient medical records post-hospitalizations or medical visits
Schedule appointments and arrange member transportation as needed
Serve as a liaison to ensure seamless coordination between care providers and patients
What Makes This Career Different at Optum:
Emphasis on employee wellbeing equating to better patient care
Part of a Fortune 5 Company offering both local support and national influence
Opportunity to grow professionally and geographically within the organization
Compensation & Benefits:
Competitive, quality-based pay model with bonus opportunities
Employer-funded retirement plans and Employee Stock Purchase Plan (ESPP)
Comprehensive benefits: Medical, Dental, Vision, STD/LTD
Continuing Education (CE) & Equipment Allowances
Robust professional learning and development programs
Required Qualifications:
High School Diploma / GED OR equivalent work experience
3+ years of experience in a clinical or medical records setting
Familiarity with medical terminology and EHR platforms
Access to reliable transportation and ability to travel up to 100%
Must reside within Pierce or King County, WA
Willingness to work standard business hours, Monday – Friday
Preferred Qualifications:
CNA or MA certification
Ability to maintain confidentiality and information security
Home work environment capable of ensuring privacy and high-speed internet
Physical Requirements:
Ability to travel extensively within designated regions
Ability to manage secure documentation and medical records
Compensation:
Hourly Range: $19.86 – $38.85
Actual compensation depends on local labor market, experience, education, and certification
Full benefits eligibility based on employment status
Equal Opportunity Employer:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration regardless of race, gender, age, disability, or other protected statuses.
Pre-employment Requirement:
Candidates must pass a drug test prior to employment.
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