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Nurse Navigator

Syneos Health
Syneos Health
2+ years
$90,000–$94,400 per year
10 June 25, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Nurse Navigator – Syneos Health | Phoenix, AZ

Job Summary:
Syneos Health is seeking a Nurse Navigator for its on-site role in Phoenix, Arizona, focused on patient support in a pharmaceutical setting. This role bridges clinical expertise and patient advocacy, ideal for RNs or BSNs with experience in chronic conditions and injectable therapies. You'll provide virtual training, handle inbound/outbound communication, and guide patients using pharma-approved educational resources.


Key Responsibilities:

  • Provide inbound and outbound patient support regarding pharmaceutical therapies

  • Collaborate with internal stakeholders like Regulatory, Medical Affairs, and Nurse Manager

  • Conduct virtual training sessions and assist with therapy onboarding

  • Address and troubleshoot patient inquiries using approved clinical materials

  • Deliver empathetic, patient-focused communication and service


Required Skills & Qualifications:

  • Bachelor's degree in Nursing (RN or BSN required)

  • At least 2 years of experience in a customer service or patient care role

  • Hands-on experience with injectable therapies

  • Strong multitasking, communication, and clinical problem-solving skills

  • Preferred: Experience with chronic care conditions such as autoimmune diseases or short bowel syndrome


Perks & Benefits:

  • Base salary range: $90,000–$94,400 annually

  • Bonus and commission eligibility based on performance

  • Company vehicle or car allowance for qualifying roles

  • Comprehensive Medical, Dental, and Vision insurance

  • Company match 401(k) plan

  • Generous PTO and sick leave policies

  • Supportive, inclusive work culture with global opportunities


Company Description:

Syneos Health is a top global biopharmaceutical solutions organization offering integrated clinical and commercial services. With a robust portfolio across multiple therapeutic areas, Syneos is committed to advancing healthcare through collaboration, speed, and scientific innovation.


Work Mode: On-site
Location: Phoenix, AZ, United States


Ready to lead patient-centered support in the pharma industry?
Apply now and become a vital part of Syneos Health’s mission to deliver better therapies faster.