Pharmacovigilance Vendor Governance Principal Specialist
Location: Bangalore, Karnataka, India
Employment Type: Full-Time
Company: Novo Nordisk Global Business Services (GBS)
Position Summary
The Pharmacovigilance Vendor Governance Principal Specialist is responsible for establishing, implementing, and managing the global Pharmacovigilance (PV) Vendor Governance Framework to ensure external vendors, CROs, and service providers consistently meet quality, compliance, operational, and regulatory requirements. This role acts as the strategic lead for vendor oversight, performance management, compliance monitoring, risk management, audit readiness, and stakeholder engagement across the Global Patient Safety (GPS) organization.
Key Responsibilities
PV Vendor Governance & Oversight
Design, implement, and continuously improve the global PV Vendor Governance Framework.
Establish risk-based oversight models for pharmacovigilance vendors.
Define governance standards, compliance requirements, and performance expectations.
Ensure alignment of vendor operations with Global Patient Safety (GPS) objectives.
Drive vendor governance strategies across global regions and affiliates.
Vendor Performance Management
Monitor vendor performance against established KPIs and SLAs.
Evaluate vendor quality, compliance, operational effectiveness, and delivery metrics.
Conduct performance reviews and governance meetings.
Identify performance gaps and implement improvement plans.
Ensure delivery of services within agreed timelines, quality standards, and budgets.
Vendor Relationship Management
Act as the primary escalation point for vendor-related issues.
Build strategic partnerships with external vendors and CROs.
Manage vendor communication and stakeholder engagement.
Support vendor integration into organizational operating models.
Facilitate productive collaboration across internal and external teams.
Vendor Lifecycle Management
Lead vendor onboarding activities.
Support vendor transitions and operational changes.
Manage vendor offboarding processes.
Oversee governance during major system, process, and organizational changes.
Ensure seamless integration and continuity of pharmacovigilance services.
Risk Management & Compliance Monitoring
Conduct risk assessments for external vendors.
Establish vendor criticality classifications and oversight requirements.
Monitor compliance risks and emerging trends.
Develop mitigation strategies for identified risks.
Support proactive risk-based decision-making.
Quality & Compliance Assessments
Conduct routine vendor compliance assessments.
Review quality metrics and performance indicators.
Perform trend analysis and compliance monitoring.
Ensure adherence to global pharmacovigilance regulations and GxP requirements.
Support continuous quality improvement initiatives.
Audit & Inspection Readiness
Ensure inspection and audit readiness across vendor operations.
Participate in pharmacovigilance audits and regulatory inspections.
Support vendor audit preparation and response activities.
Review audit observations and compliance findings.
Monitor CAPA implementation and effectiveness.
CAPA & Issue Management
Manage vendor-related deviations and compliance issues.
Support Root Cause Analysis (RCA) activities.
Develop and monitor Corrective and Preventive Actions (CAPA).
Ensure timely closure of compliance findings.
Drive sustainable process improvements.
Governance Meetings & Reporting
Facilitate governance committees and vendor review meetings.
Prepare reports and decision-making materials for leadership.
Present vendor performance, compliance status, and risk assessments.
Support leadership reviews and strategic discussions.
Process Improvement & Innovation
Identify opportunities to improve vendor governance processes.
Leverage industry best practices and benchmarking insights.
Drive harmonization of global vendor management processes.
Promote operational excellence and continuous improvement initiatives.
Support digital transformation and automation efforts where applicable.
Cross-Functional Collaboration
Collaborate with:
Global Patient Safety (GPS)
Regulatory Affairs
Quality Assurance
Clinical Development
Procurement & Vendor Management
Legal & Compliance Teams
Global Affiliates
Support alignment of compliance and operational objectives globally.
Educational Qualification
Required
Bachelor's Degree in:
Life Sciences
Pharmacy
Pharmacology
Biotechnology
Biomedical Sciences
Business Administration
Preferred
Master's Degree in:
Life Sciences
Pharmacy
Business Administration (MBA)
Healthcare Management
Experience Required
Minimum 8+ years of experience in:
Pharmacovigilance Operations
Drug Safety
Vendor Governance
Vendor Management
Quality & Compliance
Experience working with:
CROs
Pharmacovigilance Service Providers
External Vendors
Global Safety Organizations
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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amritsar | Bathinda | Bela | Chandigarh | ludhiana | Moga | Mohali | Patiala | Phagwara | Punjab | Rajpura |Andra Pradesh :
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Baddi | Solan |Rajasthan :
Banasthali | Bhiwadi | Jaipur | Pilani | Udaipur |Karnataka :
Bangalore | Belgaum | Bengaluru | B.G Nagara | Bommasandra | Colorado | Czech Republic | Karnataka | Mangaluru | Mysore | Udupi |Madhya Pradesh :
Bhopal | Dewas | Gwalior | Indore | Khandwa | Khargone | Pithampur | Ujjain |Odisha :
Bhubaneswar | Rourkela |Chhattisgarh :
Bilaspur | Eot Municipality | Raipur |Uttarakhand :
Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | Gangtok | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
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Boulder | Denver | Westminster |Connecticut :
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Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |South Carolina :
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Chengdu | Garden city | Kansas City | Lawrence | McPherson |North Carolina :
Concord | Lumberton | North Carolina |Michigan :
Detroit | Houghton Lake | Macomb | Southfield |North Dakota :
Dickinson |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
Edgewood | Ft MItchell | Louisville | Shelbyville |Arkansas :
Fort Smith |Kington :
Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
Hawai | kentucky | Sylmar | Woonsocket |Nebraska :
Hebron | Nebraska City |Hawaii :
Hilo | Honolulu |Tennessee :
Knoxville | Memphis | Nashville |Louisiana :
Lake Charles | Shreveport |Nevada :
Las Vegas | Tonopah | Tonopsh | Virginia |New Hampshire :
Lebanon | Macon | Manchester |Portugal :
Lisbon | Oeiras | Portugal |WI :
Madison | Wausau |Republic of Mexico :
Mexico |northeastern :
New Hampshire |Oklahoma :
Oklahoma City |Puerto Rico :
San Juan |Albama :
Tuscaloosa |D.C :
Washington |Delaware :
Wilmington |North Rhine Westphalia :
Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |Munich :
Bavaria |Bavaria :
Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |Brandenburg :
Berlin |Baden-Wurttemberg :
Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
Darmstadt | Marburg |Hessen :
Frankfurt | Harveysburg |Germany :
Germany | GErmany |Lower Saxony :
Gottingen | Hannover | Leipzig |Saxony Anhalt :
Halle |Rotherbaum :
Hamburg |Rhineland Palatinate :
Ingelheim am Rhein | Mainz |Schleswig Holstein :
Kiel |Berlin :
Mitte |Mecklenburg Vorpommern :
Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
Belgrade | Serbia |Hungary :
Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
Breda |Noord Holland :
Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Mississauga | North York | Renfrew | Australia | Uxbridge | Richmond Hill |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Argentina | Peru |Brazil :
Sao paulo | Brazil |Attica :
Athens | Koropi |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Saitama | Japan |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
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Bangkok |Israel :
Be'Er Sheva | Tel Aviv | Netanya | Yavne | Kfar Saba |Remote :
Belgium | Perth | Leinster | Regulatory Labeling Manager (NA and LATAM Only) | Springville | Minnesota | Bountiful | Lousiana | Remote - Africa | Remote - Middle East | Faridabad | Xzagreb | Hungary | Medan | Slovakia | Remote - South America (Latin Americal) | Hammond | Victoria | Green Way | Nairobi | Lenexa | Switzerland | French | Castlebar | Ireland | Riga | Remote - Europe | Texas | Bishop | Blue Bell | Melbourne | Zaragoza | McFarland | Tulsa | Milwaukee | Manipal | Thailand |Republic of Colombia :
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Bucharest |Buenos Aires :
Buenos Aires |Republic of Egypt :
Cairo |Mexico :
New Mexico | Ciudad de México |Dubai :
Dubai |Makkah :
Riyadh | Khulais | Jeddah | King Abdullah Economic City | Najran | Rabigh |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
Sarajevo |Singapore :
Singapore |Sofia City :
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Sweden |Taipei :
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