Sr Employee Relations Specialist

Syneos Health

7-9 years

Not Disclosed

Gurugram

10 Dec. 2, 2024

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Senior Employee Relations Specialist
Updated: November 27, 2024
Location: India-Asia Pacific - Gurugram, DLF Downtown
Job ID: 24005638

Job Description

Senior Employee Relations Specialist
Syneos Health® is a leading, fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success. We bring together clinical, medical affairs, and commercial insights to deliver outcomes addressing modern market needs. Every day, we improve by working together as a unified team, each contributing to our mission of Shortening the Distance from Lab to Life®.

Why Syneos Health?

We’re committed to developing our people through career growth, training, and recognition.
Our Total Self culture encourages authenticity and inclusivity, fostering a supportive environment where everyone feels they belong.
Join a dynamic company that thrives on diversity of thought, background, culture, and perspective.

Job Summary

The Senior Employee Relations Specialist will provide support to managers and employees, promoting a positive employee experience and offering advice on resolving workplace issues. You will assist in the resolution of escalated Employee Relations (ER) cases and ensure compliance with company policies, labor laws, and best practices.

Key Responsibilities

Manage requests and inquiries, ensuring timely and effective resolution while escalating when necessary.
Advise managers on workplace issues and recommend personnel actions in accordance with company policies and local laws.
Support managers in preparing corrective actions, performance improvement plans, and coaching for employee conversations.
Lead investigations, collect pertinent facts, and recommend actions based on findings.
Stay current on Employee Relations practices and local labor laws, sharing knowledge across teams.
Collaborate with HR and other stakeholders to drive effective resolution and knowledge transfer.
Maintain high trust levels with customers and team members, helping them navigate HR services for rapid resolution.
Ensure adherence to company policies and compliance with local labor laws.
Perform tasks in line with corporate policies and procedures and as directed by management.

Qualifications

Education: Bachelor’s degree in HR or a related field.
Experience: 7 to 9 years in HR, with at least 2 to 3 years dedicated to Employee Relations.
Certification: PHR or SPHR preferred, or a Master’s degree in HR.
Skills:
- Experience with HR platforms (Workday preferred) and ticketing tools.
- Strong knowledge of local compliance and labor laws.
- Proven ability to provide guidance and resolve complex employee issues.
- Experience with virtual support for employees in multiple locations.
- Excellent communication skills (verbal and written) to diverse audiences.
- Strong time management and organizational skills to meet multiple project deadlines.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Travel: Willing to travel up to 15% of the time.

Get to Know Syneos Health

Syneos Health has contributed to the approval of 94% of all novel FDA-approved drugs over the last 5 years and has been involved in over 200 studies across 73,000 sites and more than 675,000 trial patients.

Additional Information

The tasks outlined are not exhaustive, and the company reserves the right to assign additional duties. Equivalent experience may be considered. The company ensures compliance with all applicable labor laws and is committed to creating an inclusive work environment.

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Syneos Health is an equal opportunity employer. We encourage applicants to apply even if their qualifications do not match the role perfectly, as transferable skills are considered.

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Sr Employee Relations Specialist

Job Description

Job Description

Why Syneos Health?

Job Summary

Key Responsibilities

Qualifications

Get to Know Syneos Health

Additional Information

Apply for this Job

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