Centralized Clinical Trial Manager
Company
ICON plc – A global healthcare intelligence and clinical research organization focused on accelerating the development of innovative treatments and medicines.
Job Details
Job Title: Centralized Clinical Trial Manager
Job Requisition ID: JR145001
Employment Type: Full-time
Work Mode: Office or Home
Locations:
Bangalore, India
Chennai, India
About the Role
ICON is seeking a Centralized Clinical Trial Manager (CCTM) to support clinical trial oversight by reviewing and ensuring the quality of site visit reports and related documentation.
In this role, you will act as a central liaison between Clinical Research Associates (CRA), Clinical Trial Managers (CTM), and Project Managers (PM), ensuring timely resolution of issues, protocol compliance, and high-quality reporting standards.
You will also contribute to patient safety monitoring, escalation of risks, and continuous improvement of clinical trial processes.
Key Responsibilities
1. Visit Report Review & Quality Oversight
Review site visit reports according to:
Study protocol
ICON SOPs
Sponsor SOPs
Ensure:
Accuracy and consistency of reports
Minimal errors
High-quality documentation standards
Ensure timely review and approval within contractual timelines.
2. Issue Tracking & Resolution
Follow up on:
Action items
Protocol deviations
Ensure timely resolution of outstanding issues.
Escalate unresolved issues when required.
3. Cross-functional Coordination
Act as a liaison between:
CRA teams
CTMs
Project Managers
Communicate trends, risks, and operational issues.
4. Safety & Risk Monitoring
Identify and escalate:
Patient safety trends
Clinical risks observed in visit reports
Ensure appropriate communication to relevant stakeholders.
5. Systems & Metrics Oversight
Monitor clinical trial systems such as:
OMR
iCRO trial systems
Sponsor CTMS (where applicable)
Track key metrics including:
Visit report timelines
Action item completion
Quality indicators
6. Meetings & Reporting
Participate in project meetings when required.
Provide feedback and recommendations for:
Process improvements
Quality enhancements
Issue resolution strategies
7. Compliance & Training
Ensure adherence to:
ICH-GCP guidelines
Regulatory requirements
Complete required trainings for role effectiveness and continuous improvement.
8. Continuous Improvement
Support process optimization initiatives.
Contribute to improving trial efficiency and service quality.
Required Qualifications
Education
Bachelor’s degree in:
Life Sciences
Healthcare
Or related field
Advanced degree preferred
Experience
8–10 years of experience in Clinical Research.
Minimum 5 years of on-site monitoring experience.
Skills & Competencies
Strong understanding of on-site monitoring and clinical trial management.
Excellent analytical and data interpretation skills.
Strong organizational and project management abilities.
Ability to manage multiple studies and deadlines effectively.
Excellent communication and interpersonal skills.
Ability to work collaboratively across global teams.
Additional Requirements
Strong knowledge of ICH-GCP and clinical trial regulations.
Fluent in written and spoken English.
Computer literacy required.
Willingness to travel if required.
Comfortable with high telephone and communication activity.
Employment Requirement
Employment is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a comprehensive benefits package, which may include:
Competitive salary and performance incentives
Health, dental, and vision coverage
Retirement and pension plans
Life and disability insurance
Employee wellness programs
Learning and career development opportunities
Benefits may vary depending on role and location.
Inclusion & Accessibility
ICON is an equal opportunity employer committed to building an inclusive and accessible workplace.
Reasonable accommodations are available during recruitment upon request.
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