Clinical Operations Supervisor – Madison, WI (On-Site)
Location: Madison, Wisconsin
Job Type: Full-Time, On-Site
Experience Required: 5–7 years in clinical operations or research, including 1–2 years in a supervisory or clinical research role
Job ID: 254681
Category: Clinical Research / Operations
About Fortrea
Fortrea is a leading global Clinical Research Organization (CRO) with Early Phase Clinical Research Units across the US and UK. We collaborate with top pharmaceutical, biotechnology, and medical device companies to advance drug development, focusing on Phase 1 trials that establish the safety, tolerability, and pharmacokinetics of investigational compounds.
As a Clinical Operations Supervisor, you will directly supervise clinical operations staff while supporting participants in early phase studies, gaining exposure to a broad range of therapeutic indications and study types, including first-in-human, ascending dose, food-effect, and drug-drug interaction studies.
Position Overview
We are seeking a Clinical Operations Supervisor to lead and mentor a team of RNs, LVNs/LPNs, and Research Technicians in our Madison, WI clinic. This role is ideal for candidates who thrive in fast-paced, team-oriented environments and are committed to maintaining the highest standards in clinical research.
You will oversee daily clinical operations, ensure compliance with study protocols, and implement quality standards to support clinical research excellence.
Key Responsibilities
Directly supervise clinical staff, ensuring high-quality patient care and adherence to study protocols.
Maintain compliance with ICH/GCP standards and regulatory requirements.
Lead by example, coach, mentor, and develop team members for optimal performance.
Ensure proper training programs and up-to-date training records for all supervised staff.
Monitor study execution to protect the safety, welfare, and dignity of research participants.
Oversee the preparation and review of study protocols, SOPs, and clinic procedures.
Manage staff schedules, clinic resources, and study setup to meet forecasted workloads.
Maintain accurate and complete study records, including CRFs and operational documentation.
Participate in continuous improvement initiatives, quality assurance, and compliance audits.
Perform hands-on clinical tasks as needed, including cannulation, venipuncture, telemetry, vital signs, Holter monitoring, and ECGs.
Contribute to study planning, site setup, and coordination of interdepartmental tasks.
Required Qualifications
LPN, LVN, Associate Degree, or BS in Science or Medical field; additional experience may substitute for formal education.
5–7 years of related experience, including 1–2 years in clinical research or supervisory role.
Strong knowledge of ICH/GCP standards and clinical research operations.
Experience supervising clinical staff and managing day-to-day operations.
Ability to handle biologically hazardous and radiolabeled materials safely.
Mandatory immunizations and screenings as required.
Excellent English communication skills, both written and verbal.
Competence with standard computer software and electronic data capture systems.
Work Environment & Physical Requirements
Fast-paced, protocol-driven environment with dynamic priorities.
Technology-based workflow, collecting data directly in electronic systems.
Ability to work upright or stationary for 6–8 hours/day, with repetitive hand movements.
Occasional crouching, stooping, bending, and twisting of the upper body and neck.
Light to moderate lifting up to 20 lbs, including laptops and lab equipment.
Regular attendance and flexibility for varied schedules.
Benefits & Career Growth
Comprehensive benefits for full-time or part-time employees working 20+ hours/week:
Medical, Dental, Vision, Life, STD/LTD insurance
401(K) retirement plan
Paid Time Off (PTO)
Employee recognition programs
Access to multiple Employee Resource Groups (ERGs)
Opportunity to work with cutting-edge Phase 1 clinical trials across multiple therapeutic areas.
Hands-on experience and career development in a world-class clinical research environment.
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