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Clinical Research Screening Specialist – Clinical Trial Recruitment Representative

Icon Plc
ICON PLC
2+ years
Not Disclosed
Lenexa, Remote
1 May 7, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs

Clinical Research Screening Specialist – Clinical Trial Recruitment Representative

Company: ICON plc
Job Title: Clinical Research Screening Specialist / Clinical Trial Recruitment Representative
Location: Lenexa, Kansas, United States
Work Mode: On-Site
Job Type: Full-Time
Industry: Clinical Research / CRO / Healthcare Recruitment
Experience Required: Minimum 2 Years
Reference ID: JR145322


Job Overview

ICON plc is hiring a Clinical Research Screening Specialist to support patient recruitment and volunteer screening activities for clinical trials in Lenexa, Kansas. The role focuses on recruiting study participants, conducting eligibility phone screenings, maintaining volunteer databases, and coordinating screening appointments for ongoing clinical research studies.

This opportunity is ideal for professionals with experience in customer service, healthcare support, clinical recruitment, or patient coordination who are interested in building a career in the clinical research and pharmaceutical industry.


Key Responsibilities

Clinical Trial Recruitment & Screening

  • Conduct phone screenings with potential study participants to determine eligibility.
  • Explain clinical trial protocols and study requirements to volunteers.
  • Schedule screening appointments and follow-up visits for participants.
  • Confirm volunteer appointments and check-in dates.

Volunteer Database & Documentation Management

  • Maintain accurate participant records within the volunteer recruitment database.
  • Process subject registrations and collect required documentation before study entry.
  • Perform database searches and recruitment tracking activities.
  • Handle voicemail inquiries and participant communication professionally.

Participant Support & Coordination

  • Respond to volunteer questions regarding study participation.
  • Notify participants about screening status and eligibility updates.
  • Coordinate participant payments and referral program activities where applicable.
  • Support volunteer check-in procedures during screening visits.

Team Collaboration & Operations

  • Work closely with the recruiting team to meet study enrollment targets.
  • Assist in mentoring and training junior team members.
  • Support smooth recruitment operations for ongoing clinical trials.

Required Qualifications

Educational Qualification

  • High School Diploma or equivalent required

Experience Required

  • Minimum 2 years of relevant experience
  • Prior customer service experience preferred

Freshers Eligibility

  • Freshers are generally not preferred
  • Candidates should have at least:
    • Customer service experience
    • Healthcare coordination exposure
    • Clinical support experience
    • Recruitment or patient interaction experience

Required Skills

Clinical & Healthcare Knowledge

  • Basic understanding of:
    • Drug development process
    • Clinical trial recruitment
    • Medical terminology
    • Study protocol interpretation

Technical & Administrative Skills

  • Database management
  • Recruitment tracking
  • Scheduling coordination
  • Documentation handling

Soft Skills

  • Strong communication skills
  • Phone screening abilities
  • Attention to detail
  • Team collaboration
  • Customer service orientation

Who Should Apply

This role is suitable for candidates with backgrounds such as:

  • Clinical Research Coordinator
  • Patient Recruitment Associate
  • Healthcare Customer Support
  • Medical Call Center Executive
  • Clinical Trial Recruitment Specialist
  • Healthcare Administration Associate