Job Title: Data Entry – Registered Pharmacy Technician Coordinator
Location: Brooks, Kentucky, United States
Job Type: Full-Time
Category: Pharmacy & Clinical
Job ID: R268860
About the Company – Cencora
At Cencora, our team members are at the heart of everything we do. We are committed to creating healthier futures by improving the lives of people and animals worldwide. Every role contributes to delivering better access, better care, and better outcomes.
If you want to be part of an innovative healthcare organization making a real impact, Cencora offers a purpose-driven environment to grow your career.
Role Overview
The Data Entry – Registered Pharmacy Technician Coordinator is responsible for supporting pharmacy operations through accurate data entry, prescription documentation, and communication with healthcare providers. This role ensures timely processing of patient referrals, prescription updates, and pharmacy system documentation while maintaining compliance with pharmacy standards and procedures.
Work Details
Work Mode: Remote (Must reside within 50 miles of Brooks, KY)
Schedule: Full-time (as per business requirements)
Key Responsibilities
1. Provider & Pharmacy Communication
Maintain professional communication with physician offices (oral and written)
Make outbound calls to request prescription refills or updates on pending prescriptions
Answer main pharmacy line and route calls to appropriate departments
2. Data Entry & Documentation
Process inbound prescription documents and organize/attach them in pharmacy systems
Create patient profiles and new referrals based on program requirements
Document clarification requests, updates, and follow-ups in systems such as Pathpoint Rx / ScriptMed
3. Prescription Processing Support
Verify completeness and accuracy of prescription refill requests and clarifications
Execute required steps based on document type and pharmacy workflow
Ensure correct processing of inbound prescription-related information
4. Patient & Care Team Support
Assist Pharmacy Care Coordinators in resolving drug therapy and pharmacy care issues
Support understanding of patient disease states and care requirements
Ensure smooth coordination between internal teams and external providers
5. Compliance & Quality Assurance
Follow all pharmacy policies, procedures, safety rules, and regulations
Ensure accuracy and timeliness in all documentation and communication
Support operational quality and workflow efficiency
6. Additional Responsibilities
Respond to internal inquiries within required timeframes
Perform other duties as assigned by pharmacy leadership
Required Qualifications
Education & Experience
Experience in pharmacy, healthcare, or administrative/data entry roles preferred
Experience working in pharmacy management systems (preferred)
Familiarity with prescription workflows and healthcare documentation is an advantage
Key Skills & Competencies
Technical Skills
Data entry accuracy and speed
Familiarity with pharmacy systems (e.g., ScriptMed or similar platforms)
Basic computer proficiency
Communication Skills
Strong verbal and written communication skills
Professional interaction with healthcare providers and internal teams
Core Competencies
Attention to detail and accuracy
Strong organizational and multitasking ability
Ability to work independently in a remote environment
Problem-solving and follow-up orientation
Understanding of healthcare workflows and patient care sensitivity
Ideal Candidate Profile
Detail-oriented pharmacy or healthcare support professional
Comfortable handling high-volume documentation and communication tasks
Strong administrative and coordination skills in a clinical environment
Reliable, process-driven, and quality-focused worker
Equal Opportunity Statement
Cencora is an equal opportunity employer and is committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, or other protected status.
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