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Dedicated Line Manager

IQVIA
14+ years
35 LPA - 40 LPA
Thane, India
1 June 30, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: ICH guidelines, ICSR Case Processing, Labelling Assessment, MedDRA Coding, mRS and EQ-5D-5L, Triage of ICSRs, WHO DD Coding

Dedicated Line Manager

Company: IQVIA
Location: Thane, India
Department: Clinical Operations
Job Type: Full-Time
Work Mode: Hybrid

JOB OVERVIEW

The Dedicated Line Manager is responsible for leading, mentoring, and managing a team of Clinical Research Associates (CRAs) to ensure the successful delivery of clinical trials while maintaining high standards of quality, regulatory compliance, and operational excellence. The role involves resource planning, performance management, project oversight, site relationship management, patient recruitment strategy, process improvement, and collaboration with sponsors and cross-functional teams to achieve study objectives.

KEY RESPONSIBILITIES

Team Leadership & People Management

  • Lead and manage a team of Clinical Research Associates (CRAs).

  • Mentor, coach, and develop team members to enhance performance.

  • Conduct regular performance reviews and career development discussions.

  • Support employee engagement, motivation, and retention.

  • Manage recruitment, onboarding, and training of new staff.

Clinical Operations Management

  • Develop strategies to achieve project and departmental objectives.

  • Ensure high-quality monitoring services across clinical studies.

  • Collaborate with Clinical Leads and Project Managers for resource planning.

  • Monitor project timelines, deliverables, and performance metrics.

  • Support patient recruitment and site performance initiatives.

Site Relationship Management

  • Build and maintain strong relationships with clinical research sites.

  • Act as the primary advocate for strategic investigator sites.

  • Support investigators and site teams to improve productivity.

  • Conduct Accompanied Site Visits (ASVs) to coach CRAs.

  • Resolve site-specific operational challenges.

Project & Resource Management

  • Allocate resources according to project requirements.

  • Manage project staffing and workload distribution.

  • Ensure project profitability and operational efficiency.

  • Support project planning and execution activities.

  • Monitor project risks and implement mitigation plans.

Quality & Compliance

  • Ensure compliance with ICH-GCP, SOPs, and regulatory requirements.

  • Identify quality risks and implement corrective actions.

  • Support internal and external audits and inspections.

  • Maintain high standards of monitoring quality.

  • Drive continuous process improvement initiatives.

Stakeholder Collaboration

  • Collaborate with sponsors, Clinical Leads, Project Managers, and cross-functional teams.

  • Participate in sponsor meetings and business reviews.

  • Maintain strong communication with local sponsor affiliates.

  • Communicate organizational strategies to project teams.

  • Support proposal development and business initiatives.

Training & Development

  • Ensure team members receive appropriate training and system access.

  • Support Learning & Development initiatives.

  • Monitor completion of mandatory training requirements.

  • Promote professional growth and knowledge sharing.

  • Develop future leaders within the organization.

EDUCATIONAL QUALIFICATIONS

Required

Bachelor's Degree in:

  • Life Sciences

  • Pharmacy

  • Nursing

  • Medicine

  • Healthcare

  • Biological Sciences

  • Or another related scientific discipline

EXPERIENCE REQUIREMENTS

Required

  • Minimum 14+ years of overall experience in:

    • Clinical Research

    • Clinical Operations

    • Project Management

    • Line Management

  • Minimum 3+ years of Line Management experience.

  • Previous experience as a Project Manager.

  • Willingness to travel across India (approximately 40% travel).