Manager – Business Application

Piramal Pharma

8-10 years

Not Disclosed

Mumbai

10 Aug. 20, 2024

Job Description

Job Type: Full Time Education: B.Pharm/ M.Pharm/ B.Sc/ M.Sc/ Any Life Science Graduate Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Description: Business Application Manager

Business: Piramal Critical Care
Department: Information Technology
Location: Kurla, Mumbai
Travel: Low
Reports To: Chief Manager - IT Business Partner

Job Overview:

The Business Application Manager serves as the key liaison between PCC system users, software support vendors, and internal IT teams. This role involves advising and assisting PCC business users in defining and implementing strategic application development and integration to support critical business processes.

Key Responsibilities:

Requirement Gathering:
- Collaborate with users to define user requirements, functional requirements, and technical specifications. Ensure business sign-off on these requirements.
Project Management:
- Lead the implementation of business applications and systems, including Salesforce, Docusign Contract Management, and other non-ERP applications.
- Oversee multiple business-specific application rollouts for Sales and Finance departments.
- Manage IT project teams and external vendors throughout project lifecycles.
Business Partnership:
- Act as the IT Single Point of Contact (SPOC) for business teams, maintaining strong partnerships and ensuring alignment of IT solutions with business needs.
- Facilitate knowledge transfer to the IT support team and manage change requests.
System Integration & Transition:
- Work closely with business users to review and validate proposed design solutions.
- Coordinate system changes and ensure smooth transitions in affected business areas.
Vendor Management:
- Onboard and manage external vendor teams to support ongoing business applications.
Budget Management:
- Propose and manage IT budgets (OPEX & CAPEX), ensuring best value and quality in accordance with internal procedures.
Stakeholder Management:
- Build and maintain strong relationships with stakeholders, ensuring customer satisfaction and managing expectations.
- Present monthly project status updates to the IT Steering Committee and provide daily updates to the Manager and Senior Management.
Collaboration & Compliance:
- Work closely with Corporate/Central IT teams—covering IT security, infrastructure, SAP, and validation—to implement business-specific systems.
- Ensure proper integration of different systems and data migrations.

Qualifications:

B.Sc. in Information Technology, Computer Science, or equivalent.
8-10 years of relevant experience in leading business application projects, preferably within the pharmaceutical or medical device industries.
Strong project management skills, with PMP or other advanced certification preferred.
Familiarity with project management tools (e.g., JIRA, Timesheet Systems) and office tools (e.g., Word, Excel, PowerPoint).
Experience with cloud-based systems like Salesforce.com CRM, contract management, and order processing systems.

Competencies:

Excellent interpersonal and communication skills (written, verbal, presentation).
Self-motivated with the ability to excel with minimal supervision.
Strong service focus and proactive customer service attitude.
Proven ability to lead teams and work collaboratively to achieve results.
Experience working with global stakeholders and managing teams in a culturally diverse environment.
Ability to develop compelling business cases for new technologies.

About Us:

Piramal Critical Care (PCC), a subsidiary of Piramal Pharma Limited (PPL), is the third-largest producer of inhaled anesthetics globally and a key player in hospital generics. With a strong presence across the USA, Europe, and over 100 countries, PCC is committed to delivering critical care solutions worldwide.

Piramal Group, with over three decades of experience, focuses on both organic and inorganic growth while adhering to ethical and values-driven practices. As an Equal Employment Opportunity employer, Piramal Group ensures a fair and inclusive work environment for all employees.

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Manager – Business Application

Job Description

Job Overview:

Key Responsibilities:

Qualifications:

Competencies:

About Us:

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