MEDICAL INFORMATION SPECIALIST
Company: ProPharma
Location: India (Remote)
Department: Medical Information
Job Type: Full-Time
JOB OVERVIEW
The Medical Information Specialist provides accurate, evidence-based medical and scientific information to healthcare professionals, patients, and consumers. The role involves responding to medical inquiries, documenting safety information, supporting pharmacovigilance activities, ensuring regulatory compliance, and contributing to the safe and effective use of pharmaceutical and medical device products.
KEY RESPONSIBILITIES
Medical Information Services
Respond to medical and scientific inquiries from healthcare professionals, patients, and consumers via phone, email, and web platforms.
Provide accurate, balanced, and compliant responses using approved product information, scientific literature, and internal resources.
Prepare customized medical responses when required.
Pharmacovigilance & Safety Reporting
Identify, document, and report:
Adverse Events (AEs)
Product Complaints (PCs)
Safety-related information
Ensure compliance with pharmacovigilance regulations and reporting timelines.
Documentation & Compliance
Accurately log all medical inquiries into internal systems.
Maintain complete and audit-ready documentation.
Follow company SOPs and regulatory requirements.
Quality Assurance
Perform quality checks on:
Medical inquiries
Safety reports
Ensure consistency, accuracy, and compliance of responses.
Scientific Research
Review scientific literature and approved product information.
Interpret medical data to support evidence-based responses.
Stay updated with current clinical and scientific information.
Training & Mentorship
Provide informal training and mentorship to new team members.
Share knowledge and best practices within the team.
Continuous Improvement
Recommend improvements to medical information processes.
Support updates to internal procedures and workflows.
Participate in after-hours medical information coverage on a rotational basis, when required.
EDUCATIONAL QUALIFICATIONS
Required
Degree in Life Sciences or Healthcare-related field
Examples include:
Pharmacy
Nursing
Medicine
Biotechnology
Microbiology
Biochemistry
Biomedical Sciences
Life Sciences
EXPERIENCE REQUIREMENTS
Required
Degree in Life Sciences or Healthcare
Preferred
Experience in one or more of:
Medical Information
Pharmacovigilance
Drug Safety
Medical Communications
Clinical Research
Regulatory Affairs
Healthcare Customer Support
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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Bhubaneswar | Rourkela |Chhattisgarh :
Bilaspur | Eot Municipality | Raipur |Uttarakhand :
Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | Gangtok | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
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Bangor | Brewer |New Jersey :
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Frank Scottile Blvd |Missouri :
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Germany | GErmany |Lower Saxony :
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Ingelheim am Rhein | Mainz |Schleswig Holstein :
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Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
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Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
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Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
Breda |Noord Holland :
Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Richmond Hill | Renfrew | Uxbridge | Mississauga | North York | Australia |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Peru | Argentina |Brazil :
Brazil | Sao paulo |Attica :
Athens | Koropi |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
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Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
Almaty |Republic of Thailand :
Bangkok |Israel :
Kfar Saba | Netanya | Yavne | Tel Aviv | Be'Er Sheva |Remote :
Slovakia | Blue Bell | Ireland | McFarland | Minnesota | Regulatory Labeling Manager (NA and LATAM Only) | Zaragoza | Nairobi | Xzagreb | Springville | Bountiful | Medan | Switzerland | Thailand | Remote - Africa | Faridabad | Riga | Victoria | Lousiana | French | Castlebar | Remote - Europe | Hammond | Belgium | Bishop | Texas | Tulsa | Manipal | Lenexa | Perth | Green Way | Melbourne | Hungary | Milwaukee | Leinster | Remote - Middle East | Remote - South America (Latin Americal) |Republic of Colombia :
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Brentwood |Bucharest :
Bucharest |Buenos Aires :
Buenos Aires |Republic of Egypt :
Cairo |Mexico :
Ciudad de México | New Mexico |Dubai :
Dubai |Makkah :
Najran | Rabigh | Jeddah | Khulais | Riyadh | King Abdullah Economic City |Kuala Lumpur :
Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
Sarajevo |Singapore :
Singapore |Sofia City :
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Sweden |Taipei :
Taipei |Mazovia :
Warsaw |
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