Job Summary
IQVIA is hiring a dedicated Medical Information and Adverse Event Intake Specialist with proficiency in Latvian and English for its Riga office. As part of IQVIA's global Safety Operations team, this role ensures patient safety and manages medical inquiries and product safety information for leading pharmaceutical clients worldwide. Ideal for life sciences graduates with a focus on pharmacovigilance and medical information services.
Key Responsibilities
Provide phone and email support to healthcare professionals and consumers on medical inquiries, product quality complaints, and adverse events.
Document and process safety data into Lifecycle safety databases with accuracy and compliance.
Manage data entry, coding of medical terminology, query generation, quality control, and case closure processes.
Ensure compliance with safety regulations and company SOPs while supporting product lifecycle safety processes.
Offer guidance and mentorship to junior team members, contributing to a positive team environment.
Communicate project updates, metrics, and operational challenges to managers and stakeholders.
Participate in training programs and working groups for continuous process improvement.
Required Skills & Qualifications
Bachelor’s Degree in Life Sciences (mandatory).
Proficient in Latvian (native/C2) and English (minimum C1 level).
Previous experience in Pharmacovigilance, Medical Information, Safety Publishing, or Risk Management preferred.
Strong attention to detail with a commitment to high-quality standards.
Ability to multitask and prioritize workload effectively.
Excellent organizational and time management abilities.
Collaborative team spirit with good communication skills.
Perks & Benefits
Opportunity to work with a global healthcare leader.
Career growth within a structured, nurturing environment.
Flexible work model – Remote, Hybrid, or On-site options available.
Exposure to international safety operations across various therapeutic areas.
Training, mentoring, and development programs for skill enhancement.
Company Description
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Focused on improving patient outcomes and global healthcare intelligence, IQVIA is renowned for fostering a diverse and inclusive workplace that drives innovation and excellence.
Work Mode
Remote, Hybrid, or On-site – Riga, Latvia
Call to Action
Ready to elevate your career in medical information and patient safety? Apply now to join IQVIA’s world-class Safety Operations team and make a meaningful impact on global healthcare.
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