Operations Analyst – US Healthcare RCM
Location: Chennai, Tamil Nadu, India
Employment Type: Full-Time
Category: Operations | Revenue Cycle Management
Job ID: R14141
Posted Date: January 7, 2026
Job Overview
We are hiring an Operations Analyst to join a high-impact Operations team supporting US Healthcare Revenue Cycle Management (RCM) workflows. This role focuses on resolving claims and operational tasks while ensuring quality, accuracy, and efficiency across healthcare processes.
The ideal candidate is detail-oriented, analytical, and process-driven, with hands-on exposure to healthcare RCM functions and a strong interest in operational excellence.
Key Responsibilities
Perform assigned tasks related to US Healthcare Revenue Cycle Management, including claims resolution and operational workflows
Ensure timely and accurate completion of tasks in accordance with defined Standard Operating Procedures (SOPs)
Maintain high-quality service delivery and contribute to continuous performance improvement initiatives
Accurately document task details, maintain operational logs, and ensure audit readiness
Identify process gaps and support efforts to improve efficiency and reduce operational waste
Collaborate with internal stakeholders to achieve desired service and business outcomes
Team Overview
The Operations team is responsible for executing critical workflows that support healthcare technology platforms and services. The team works closely with customers and internal stakeholders to drive operational initiatives across clinical and revenue cycle systems, leveraging platform intelligence to improve product capabilities and service delivery.
Education & Experience Requirements
Bachelor’s degree or equivalent qualification
2–3 years of experience in a fast-paced operations or healthcare environment
Prior exposure to US Healthcare Revenue Cycle Management (RCM) is required
Preferred Domain Knowledge & Skills
Experience in Charge Posting, Remittance Processing, and Remittance Tracking
Knowledge of Denial Management and end-to-end revenue cycle workflows
Strong attention to detail and process adherence
Ability to analyze operational issues and support resolution
Good communication and documentation skills
Ability to work efficiently while maintaining accuracy and compliance
About the Organization
The organization delivers technology-enabled healthcare solutions designed to simplify complex healthcare operations. Its mission is to create a thriving ecosystem that supports accessible, high-quality, and sustainable healthcare for providers and patients worldwide.
Employees work in a collaborative, inclusive, and mission-driven environment that values learning, accountability, and innovation.
Diversity, Equity & Inclusion
The organization is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Employment decisions are based on qualifications, experience, and business needs without discrimination.
Employee Benefits & Work Culture
Competitive health and financial benefits
Location-specific perks such as commuter support and employee assistance programs
Tuition assistance and employee resource groups
Flexible work arrangements supporting work–life balance
Learning initiatives, internal events, and innovation programs
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