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Process Coach - Coding

Omega Healthcare Management Services
Omega Healthcare Management Services
3-5 years
Not Disclosed
Chennai, India
1 May 30, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Title:

Process Coach - Coding
Job Code: OMH/PC-C/1331536


Company:

Omega Healthcare Management Services Private Limited


Location:

Chennai-I, Tamil Nadu, India
Work Mode: (Not specified)
Shift: (Not specified)


Job Type:

Full-Time


Posting Details:

  • Posted On: 14 Apr 2025

  • Application Deadline: 31 Jul 2025

  • Number of Openings: 1

  • Grade: 1D

  • Designation: Process Coach - Coding


Experience Required:

3 - 5 years
(Minimum 1.5 years professional and relevant experience)


Key Skills:

  • Vendor Management

  • Service Delivery

  • CRM

  • Project Management

  • Business Development

  • MIS

  • Operations Management

  • BPO

  • Process Improvement

  • Telecommunications

  • Coaching & Training

  • Medical Billing

  • Healthcare Concepts


Education Qualification:

  • Not specified


Certifications:

  • Not specified


Job Description:

  • Manage day-to-day coaching activities for employees

  • Track and analyze data trends for performance improvement

  • Understand quality requirements from process and target perspectives

  • Train new joiners effectively on Medical Billing concepts and guidelines

  • Monitor trainee productivity and quality as per OJT glide path/ramp-up targets

  • Implement improvement programs for poor performers

  • Provide continuous structured feedback

  • Educate on client specifications, guidelines, and latest coding updates

  • Conduct one-on-one sessions on repeated errors

  • Provide feedback on trainee productivity and quality to Team Leads

  • Pass QC feedback effectively to trainees

  • Assist Team Leads in early trainee confirmation by providing inputs

  • Ensure attainment of internal and external SLAs as per process defined

  • Strict adherence to company policies and procedures

  • Apply variant training and coaching strategies

  • Possess good product and process knowledge

  • Excellent verbal and non-verbal communication skills