Job Title: AR Associate
Department: Revenue Cycle Management
Location: [Specify Location]
Reporting To: Team Lead / Operations Manager
Role Description Overview:
The AR Associate is responsible for effectively managing daily tasks involving denials processing, claims follow-up, and customer service, ensuring compliance with client requirements and quality standards to support efficient revenue cycle operations.
Key Responsibilities:
Denials Processing and Claims Follow-Up:
Contact insurance carriers to address denials and follow up on claims.
Accurately document call details and updates in designated software and spreadsheets.
Ensure follow-up actions are completed to resolve outstanding claims.
Communication and Issue Escalation:
Regularly review emails for project updates and client requirements.
Identify issues or discrepancies and escalate them to the immediate supervisor promptly.
Productivity and Quality Management:
Meet or exceed daily and monthly collection targets.
Adhere to productivity standards and timelines as defined by the client.
Ensure deliverables meet or exceed established quality benchmarks.
Documentation and Reporting:
Maintain accurate and up-to-date production logs.
Prepare and submit detailed status reports on claims, denials, and resolution progress.
Desired Profile:
Experience:
1–3 years of experience in Revenue Cycle Management, Claims Processing, or related fields is preferred.
Skills and Competencies:
Strong understanding of claims and denials management processes.
Excellent communication skills, both verbal and written.
Proficiency in handling healthcare claims software and spreadsheets.
Detail-oriented, with the ability to work independently and meet deadlines.
Education:
Graduate in any discipline; healthcare-related qualifications are a plus.
Shift Details:
General Shift / Day Shift
Work Mode:
Work From Office (WFO)
This position is designed for professionals aiming to ensure seamless claims management and drive operational efficiency in the healthcare revenue cycle domain.
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