Process Coach – Medical Coding | Chennai, Tamil Nadu, India
Location: Chennai-I, Tamil Nadu, India
Department: Medical Coding / Revenue Cycle Management (RCM)
Employment Type: Full-Time
Experience Required: 3 – 5 years
No. of Openings: 1
Application Deadline: 16 Apr 2026
About Omega Healthcare Management Services
Omega Healthcare Management Services Private Limited (OHMS) is a leading global healthcare outsourcing organization specializing in medical coding, revenue cycle management, and clinical data solutions. With a focus on quality, compliance, and operational excellence, Omega supports healthcare providers, hospitals, and payers with accurate and efficient medical coding services.
Join our Chennai team and take a pivotal role in training, mentoring, and coaching medical coders, ensuring both productivity and quality excellence across coding operations.
Position Overview
The Process Coach – Medical Coding will serve as a subject matter expert and mentor for medical coding operations, focusing on Emergency Department (ED) facility coding. This role is responsible for training new hires, monitoring productivity, providing structured feedback, and ensuring compliance with client specifications and coding standards.
Key Responsibilities
Train and mentor new joiners on medical coding processes, guidelines, and client specifications.
Monitor and track trainee productivity and quality output against OJT glide paths and ramp-up targets.
Conduct one-on-one sessions for repeated errors, ensuring continuous improvement.
Provide structured feedback on trainee performance to Team Leads.
Communicate QC findings and coding updates effectively to trainees.
Support Team Leads in early confirmation of trainees by providing performance insights.
Educate staff on latest coding updates, industry standards, and client-specific requirements.
Implement and execute variant coaching strategies to optimize training outcomes.
Job Specifications
Experience: Minimum of 3 years in professional medical coding, preferably with ED facility specialization.
Certification: Required coding certifications such as CPC, CCS, COC, or AHIMA.
Education: Any graduate degree.
Skills:
Strong knowledge of medical coding guidelines (ICD-10, CPT, HCPCS)
Ability to design and execute effective training programs
Excellent analytical, communication, and mentoring skills
Experience in tracking performance metrics and providing structured feedback
Work Details
Shift: General / Day Shift
Work Mode: Work From Office (WFO)
Location: Chennai-I, Tamil Nadu
Why Join Omega Healthcare
Lead training and process improvement initiatives in a global medical coding environment.
Work with a dynamic team of healthcare professionals and coding experts.
Gain exposure to latest coding standards, ED facility processes, and client compliance requirements.
Opportunity for career growth and professional development within the RCM and medical coding domain.
SEO & GEO Keywords:
Process Coach Chennai, Medical Coding Trainer Tamil Nadu, CPC/CCS/COC Trainer Jobs India, ED Facility Coding Chennai, Revenue Cycle Management Careers
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