Job Title
Sr. Manager, System and Process Lead, Global Data Management
Company
Bristol Myers Squibb (BMS)
Bristol Myers Squibb
Location
Hyderabad, Telangana, India (Hybrid – On-site expected as per role classification)
Job Type
Full-time
Job Requisition ID
R1600449
Job Summary
This role is an individual contributor / leadership-facing systems and process role within Global Data Management (GDM), responsible for:
Clinical systems expertise (EDC, eCOA, data review platforms)
Process ownership and alignment across GDM functions
Supporting digital transformation in clinical data operations
Acting as a bridge between business users and BI&T (Business Insights & Technology)
Key Responsibilities
1. Clinical Systems Leadership
Provide SME support for clinical systems used in Global Data Management
Focus areas:
Electronic Data Capture (EDC)
External data acquisition
Clinical data review tools
Medical coding systems
eCOA platforms
Dashboards and reporting tools
2. System Ownership & Enhancements
Own and manage EDC URL operations and related system functionality
Support system improvements aligned with evolving business needs
Contribute to digital transformation initiatives (eSource, DCT, mHealth)
3. Process Leadership
Act as Process Lead ensuring compliance with SOPs and governance
Align processes with process owners across GDM and BI&T teams
Maintain and update workflow and process documentation
4. Business Requirements & Testing
Gather and define business/user requirements across functions
Participate in:
User Acceptance Testing (UAT)
Scenario planning
Test scripting and execution coordination
5. Compliance & Inspection Readiness
Support inspection readiness and regulatory compliance activities
Handle:
Audit trail reviews
Data integrity checks
Corrective and preventive actions (CAPA)
6. Stakeholder Collaboration
Work with cross-functional teams (GDO, BI&T, vendors)
Represent Global Data Management in system and process decisions
Ensure alignment between business and technology teams
7. Continuous Improvement
Identify and resolve process and system inefficiencies
Lead cross-functional improvement initiatives
Support automation and innovation in clinical data systems
8. Training & Documentation
Contribute to training materials and LMS content
Maintain process documentation and workflows
Ensure knowledge sharing across teams
Required Qualifications
Education
Bachelor’s degree in:
Life Sciences
Computer Science
Business Administration
Or related field
Experience
Minimum 5+ years in clinical development operations
Strong experience in:
Clinical data management
Regulatory compliance
Clinical business systems (EDC, eCOA, data review tools)
Technical Skills
Strong understanding of:
Clinical trial systems (EDC, eCOA, data acquisition tools)
Data review platforms
Clinical workflows and data lifecycle
Core Skills
Strong communication and stakeholder management
Analytical and problem-solving ability
Ability to manage multiple priorities
Cross-functional collaboration
Experience in process improvement / system implementation
Preferred Skills
Experience in:
Digital transformation in clinical trials
eSource / decentralized clinical trials (DCT)
Project management tools and methodologies
Role Characteristics
Cross-functional leadership role (no direct patient work)
Systems + process governance focused
High compliance and regulatory exposure
Strong interface between business users and IT/BI&T teams
Work Model
Hybrid (on-site + remote as per BMS structure)
Enterprise-level global clinical operations environment
Key Impact Areas
Clinical data system efficiency
Regulatory compliance and inspection readiness
Digital transformation in clinical trials
Cross-functional process standardization
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