Assistant Manager – Tender Operations
Locations: Mumbai, India (Multiple Locations)
Job Type: Full-Time
Category: Sales & Business Development / Commercial Operations
Job ID: R-01338134
Work Mode: Fully Onsite
Work Schedule: Standard (Monday to Friday)
About the Role
Thermo Fisher Scientific is seeking an experienced Assistant Manager – Tender Operations to support and drive end-to-end tender management activities within the Chromatography & Mass Spectrometry Division (CMD). This role is based onsite in Mumbai and plays a critical part in supporting commercial growth by ensuring timely, compliant, and competitive tender submissions across government and institutional customers.
As a key contributor to the tender operations function, you will work closely with sales, commercial, finance, and operations teams to manage the full tender lifecycle—from opportunity identification through submission, award, and implementation—while ensuring accuracy, compliance, and operational excellence.
Key Responsibilities
Own and manage the complete tender lifecycle, including identification, evaluation, preparation, submission, and post-award coordination
Support the commercial organization in achieving tender-related revenue targets across online and offline channels
Prepare detailed, technically accurate, and commercially competitive tender proposals and bid documents
Coordinate pricing, contractual terms, and technical inputs in collaboration with sales and commercial teams
Review and vet incoming tenders, tracking submission deadlines, project timelines, documentation requirements, and submission modes
Act as the primary point of contact for tender-related queries and contract clarifications
Identify, assess, and escalate potential risks or issues during the tender process and support timely resolution
Manage documentation uploads, downloads, and submissions through customer-specific portals, including government platforms
Develop and execute GeM (Government e-Marketplace) business plans to grow market share, analyze performance data, and drive key business actions
Maintain accurate tracking of live tenders and opportunities, ensuring visibility across stakeholders
Build and maintain a centralized database/library of standard tender responses, continuously improving content quality and efficiency
Coordinate tender implementation plans for awarded contracts to ensure order conversion and customer satisfaction
Lead or contribute to continuous improvement initiatives and tender process optimization projects
Generate reports, dashboards, and business insights to support data-driven decision-making
Coordinate with CRM and SFDC teams to ensure accurate reflection of tender opportunities and outcomes
Education and Experience Requirements
Bachelor’s degree in Science, Engineering, or a related technical discipline
Minimum 5 to 8 years of relevant experience in tender operations, bid management, or commercial operations within life sciences, healthcare, or technology sectors
Proven experience managing government and institutional tenders, including GeM (Government e-Marketplace) processes
Prior exposure to chromatography, mass spectrometry, laboratory instruments, or capital equipment businesses is preferred
Required Skills and Competencies
Strong expertise in tender preparation, bid management, and contract coordination
In-depth knowledge of GeM tendering processes and compliance requirements
Excellent organizational, analytical, and process improvement skills
Proficiency in MS Office tools, particularly Excel and PowerPoint
Experience with SAP, SFDC, or other CRM platforms is an advantage
Strong written and verbal communication skills with effective stakeholder engagement capabilities
Ability to work cross-functionally in a fast-paced, deadline-driven environment
Why Join Thermo Fisher Scientific
Thermo Fisher Scientific is the global leader in serving science, with a mission to enable customers to make the world healthier, cleaner, and safer. With an unmatched global footprint, industry-leading brands, and a collaborative culture, the organization offers professionals the opportunity to make a meaningful impact while building a long-term career.
Equal Employment Opportunity
Thermo Fisher Scientific is an Equal Opportunity and Affirmative Action Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
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