Company Overview
Syneos Health is a leading fully integrated life sciences organization supporting drug development and commercialization across global pharmaceutical, biotechnology, and clinical research programs. The company focuses on accelerating clinical operations, improving efficiency, and delivering patient-centered outcomes.
Job Details
|
Category |
Details |
|---|---|
|
Job Title |
Associate Director, Business Unit (BU) Operations Management |
|
Company |
Syneos Health |
|
Job ID |
25102215 |
|
Location |
Gurugram (Hybrid) |
|
Function |
Clinical Operations / Project Management / Business Unit Leadership |
|
Employment Type |
Full-Time |
|
Travel Requirement |
~25% |
|
Seniority Level |
Associate Director (Senior Leadership) |
Role Summary
The Associate Director, BU Operations Management is responsible for leading and managing operational activities across a designated business unit. The role ensures effective delivery of clinical programs and portfolios through strong project management governance, resource planning, process optimization, and operational excellence.
This position supports strategic planning, business growth initiatives, and continuous improvement efforts while ensuring compliance with regulatory and organizational standards.
Key Responsibilities
1. Operational Leadership & Program Management
Oversee delivery of operational activities across clinical study portfolios.
Manage coordination of:
Single studies
Multi-protocol programs
Global clinical projects
Ensure alignment with:
Client requirements
Therapeutic area needs
Business objectives
2. Project Management Systems & Process Implementation
Implement global project management systems and frameworks.
Enhance efficiency through standardized processes.
Contribute to development and refinement of:
SOPs (Standard Operating Procedures)
Work Instructions (WIs)
Apply process modeling techniques for operational improvement.
3. Resource & Capacity Management
Plan and optimize resource allocation across projects.
Review staff utilization and capacity planning.
Support workforce efficiency and operational scalability.
4. Performance Improvement & Continuous Improvement
Identify best practices and process optimization opportunities.
Drive operational excellence initiatives.
Support innovation in project management methodologies.
Contribute to organizational transformation efforts.
5. Risk Management & Contingency Planning
Assist in developing:
Risk mitigation strategies
Contingency plans
Ensure continuity and success of clinical operations programs.
6. Project Oversight & Governance
Provide oversight of project/program execution.
Ensure compliance with:
Regulatory requirements (FDA, global standards)
Clinical trial protocols
Participate in:
Project review processes
Portfolio governance activities
7. Stakeholder Management & Advisory Role
Act as advisor to:
Project Sponsors
Innovation Managers
Project teams
Provide guidance on best practices in project management.
Serve as escalation point for operational queries.
8. Knowledge Sharing & Change Management
Share lessons learned across programs.
Build relationships across global stakeholders.
Support change management initiatives.
Promote adoption of best practices across the organization.
9. Business Development Support (as needed)
Contribute to proposal development.
Support operational planning for bids and new opportunities.
Provide therapeutic or project-level input for business growth.
Required Qualifications
Education
Bachelor’s degree (BA/BS) in:
Life Sciences
Nursing
Or equivalent education + experience
Experience
Extensive progressive experience in:
Clinical research
Pharmaceutical industry
Biotechnology industry
Strong background in:
Project management
Clinical operations leadership
Portfolio/program oversight
Technical & Functional Skills
Strong knowledge of:
FDA regulations
Drug development lifecycle
Clinical project management methodologies
Proficiency in:
Microsoft Office Suite
Microsoft Project
Leadership & Behavioral Skills
Strong team management and leadership capability
Ability to:
Plan and prioritize effectively
Influence stakeholders
Drive performance improvement
Excellent communication skills (written & verbal)
Strong interpersonal and negotiation abilities
Ability to work independently and collaboratively
Additional Requirements
Ability to travel (~25%)
Experience in global clinical research environments preferred
Therapeutic area expertise preferred
Preferred Candidate Profile
Ideal candidates typically have experience in:
Clinical Project Management (CPM)
Program/Portfolio Management
Clinical Operations Leadership
CRO environment leadership roles
Pharmaceutical or biotech program oversight
Strategic operations management
Process improvement and transformation initiatives
Work Environment & Culture
Syneos Health promotes:
Collaborative global teams
Innovation-driven operations
Agile and high-performance culture
Patient-focused mission (“Driven to Deliver”)
Continuous learning and leadership development
Uttar Pradesh :
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Delhi | India | New Delhi | PAN-India |Assam :
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Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
Atlanta | Augusta | Rome |Maine :
Bangor | Brewer |New Jersey :
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Bend | Coquille | Corvallis | Eugene | Florence | Grants Pass | John Day | Lake Oswego | Lakeview | Portland | Reedsport | Roseburg | Salem | Springfield | Woodburn |Wyoming :
Big Piney | Cokeville |Alabama :
Birmingham |Virginia :
Blacksburg | Charlottesville | Falls Church | Mechanicsville |Indiana :
Bloomington | West Lafayette |Florida :
Boca Raton | Brooksville | Clearwater | Cooper City | Coral Gables | Coral Springs | Daytona Beach | Florida | Gainesville | Hollywood | Jacksonville | Maitland | Marsa | Miami | Naples | North Miami Beach | Orlando | Pembroke Pines | Plantation | Port St. Lucie | Rueil-Malmaison | Saint Petersburg | Sarasota | Stuart | Tallahassee | Tampa | West Palm Beach | Winter Haven |Idaho :
Boise |Colorado :
Boulder | Denver | Westminster |Connecticut :
Bridgeport | Bristol | Enfield | Groton | Hartford | New Haven | Newtown | South Windsor | Stamford | Storrs | West Hartford |North Caroline :
Carolina Beach | Chapel Hills | Durham | Holly Springs | Morrisville | Philippines | Raleigh | Rocky Mount | Sanford | Scottsdale |Arizona :
Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |South Carolina :
Charleston |Kansas :
Chengdu | Garden city | Kansas City | Lawrence | McPherson |North Carolina :
Concord | Lumberton | North Carolina |Michigan :
Detroit | Houghton Lake | Macomb | Southfield |North Dakota :
Dickinson |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
Edgewood | Ft MItchell | Louisville | Shelbyville |Arkansas :
Fort Smith |Kington :
Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
Hawai | kentucky | Sylmar | Woonsocket |Nebraska :
Hebron | Nebraska City |Hawaii :
Hilo | Honolulu |Tennessee :
Knoxville | Memphis | Nashville |Louisiana :
Lake Charles | Shreveport |Nevada :
Las Vegas | Tonopah | Tonopsh | Virginia |New Hampshire :
Lebanon | Macon | Manchester |Portugal :
Lisbon | Oeiras | Portugal |WI :
Madison | Wausau |Republic of Mexico :
Mexico |northeastern :
New Hampshire |Oklahoma :
Oklahoma City |Puerto Rico :
San Juan |Albama :
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Washington |Delaware :
Wilmington |North Rhine Westphalia :
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Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
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Germany | GErmany |Lower Saxony :
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Halle |Rotherbaum :
Hamburg |Rhineland Palatinate :
Ingelheim am Rhein | Mainz |Schleswig Holstein :
Kiel |Berlin :
Mitte |Mecklenburg Vorpommern :
Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
Belgrade | Serbia |Hungary :
Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
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China | Quarry Bay |Liaoning :
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Amsterdam |North Brabant :
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Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Richmond Hill | North York | Australia | Renfrew | Uxbridge | Mississauga |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Argentina | Peru |Brazil :
Sao paulo | Brazil |Attica :
Koropi | Athens |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Tartu | Estonia |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
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Japan | Saitama |Tokyo :
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Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
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Cairo |Mexico :
New Mexico | Ciudad de México |Dubai :
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Kyiv |Lima Region :
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South Africa | Midrand |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
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Singapore |Sofia City :
Sofia |Sweden :
Sweden |Taipei :
Taipei |Mazovia :
Warsaw |
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