Job Title
Clinical System Administrator II – Clinical Trial Services
Company
Precision Medicine Group
Division
Clinical Solutions
Location
Bangalore, Karnataka, India
Employment Type
Regular Full-time
Requisition Number
6551
Role Overview
The Clinical System Administrator II is responsible for providing business and operational support for clinical trial systems used in clinical research studies. The role supports administration, configuration, maintenance, and user support activities for systems such as:
eTMF (Electronic Trial Master File)
CTMS (Clinical Trial Management System)
IRT/RTMS (Interactive Response Technology / Randomization & Trial Management Systems)
EDC (Electronic Data Capture)
The position works closely with Clinical Systems Managers and project teams to ensure timely system setup, access management, troubleshooting, and system maintenance activities.
Key Responsibilities
1. Clinical Systems Administration
Provide administrative support for clinical systems including:
Veeva Clinical Vault
Medidata CTMS
EDC systems
eTMF systems
IRT/RTMS systems
Ensure systems are properly configured and maintained for study operations
2. User Access Management
Manage user access requests for:
Internal users
Sponsors
Third-party vendors
Maintain appropriate system permissions and access controls
Ensure compliance with security and access management procedures
3. Study & Site Setup
Create and manage:
Studies
Countries
Clinical trial sites
Maintain Global Directory data within clinical systems
Update site and institution information as required
4. System Configuration & Maintenance
Perform:
Clinical system updates
Picklist modifications
Field requirement updates
Support review and improvement of system processes and procedures
Assist with archival activities within clinical systems
5. Help Desk & Technical Support
Resolve assigned help desk tickets by:
Answering user questions
Troubleshooting issues
Identifying system performance problems
Escalate system deficiencies or technical issues appropriately
6. System Integration Support
Support integrations between:
Clinical systems
Electronic Data Capture (EDC) systems
Assist with integration setup and operational coordination
7. Project & Operational Support
Work closely with:
Clinical Systems Managers
Senior Managers
Project Teams
Support ad hoc operational tasks and system-related activities
Ensure timely completion of assigned deliverables
Required Qualifications
Education
Degree or equivalent experience in:
Business
Scientific disciplines
Healthcare-related fields
Required Experience
Minimum:
2 years of clinical trial experience
2 years of experience with clinical systems
Required Technical Knowledge
Experience working with:
CTMS
EDC
eTMF
RTMS/IRT systems
Understanding of:
Requirements gathering
System documentation
Configuration
System integrations
Required Skills & Competencies
Technical & Operational Skills
Ability to troubleshoot and resolve issues independently
Ability to escalate issues appropriately using good judgment
Ability to learn new systems and integration requirements quickly
Communication Skills
Strong written and verbal communication skills
Ability to communicate effectively with:
End users
Vendors
Management teams
IT partners
Collaboration & Interpersonal Skills
Strong interpersonal skills
Ability to work effectively within cross-functional project teams
Ability to translate business needs to technical/IT teams
Preferred Qualifications
Experience supporting:
Veeva Clinical Vault
Medidata CTMS
Clinical systems integrations
Presentation and stakeholder communication skills
Work Environment
Office-based clinical systems and operations environment
Cross-functional collaboration with:
Clinical Operations
IT teams
Sponsors
Vendors
Technology-driven clinical research setting
Role Summary
The Clinical System Administrator II supports the administration, maintenance, configuration, and operational management of clinical trial systems used in clinical research studies. The role combines clinical systems expertise, user support, troubleshooting, access management, and system integration support to ensure smooth and compliant clinical trial operations.
Uttar Pradesh :
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Remote, India | Siliguri |Illinois :
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