Clinical Trial Payment Specialist
Location: Hyderabad, Telangana, India
Job Type: Full-Time | Permanent
Category: Finance
Industry: Pharmaceuticals / Clinical Research
Company: Roche Services & Solutions India
Experience Required: 4+ Years (2–3 years in Pharma preferred)
Job Level: Individual Contributor
Job ID: 202512-132307
Job Overview
Roche Services & Solutions India is seeking a skilled Clinical Trial Payment Specialist to support global clinical studies by managing site payment activities with accuracy, compliance, and efficiency. This role plays a critical part in ensuring timely payments to research centers while adhering to country-specific regulations and Roche internal policies.
The position requires strong expertise in clinical trial finance, payment reconciliation, stakeholder coordination, and system-based payment execution, with hands-on experience using enterprise platforms such as SAP, MyBuy, and Veeva.
About Roche
Roche is a global leader in pharmaceuticals and diagnostics, committed to advancing science and delivering innovative healthcare solutions. With more than 100,000 employees worldwide, Roche fosters a culture of inclusion, collaboration, and continuous improvement, empowering individuals to make a meaningful global impact in healthcare.
Key Responsibilities
Clinical Trial Payment Operations
Ensure accurate and timely recording of payment-related data in Roche systems including SAP, MyBuy, and Veeva.
Generate and consolidate payment proposals per research center in alignment with Clinical Trial Agreements and defined timelines.
Execute site payments through Roche-approved financial systems and processes.
Perform payment reconciliation and support research centers in resolving payment-related issues.
Provide payment verification and site-level financial information to country teams for financial oversight and compliance.
Financial Oversight and Compliance
Respond to audit requests and financial inquiries related to clinical trial payments.
Ensure compliance with country-specific regulations, internal policies, and audit requirements.
Maintain accurate vendor, contract, study status, and forecast data within Roche systems.
Set up and manage Clinical Trial Purchase Requisitions end-to-end.
Stakeholder Collaboration and Issue Resolution
Act as a subject matter expert for payment-related escalations, driving timely issue resolution.
Collaborate closely with Finance, Procurement, Clinical Operations, and country teams to align on payment timelines and forecasts.
Participate in stakeholder meetings as the primary point of contact for clinical trial payments.
Train new team members on clinical trial payment processes and system usage.
Reporting and Process Improvement
Calculate, track, and distribute Key Performance Indicators (KPIs) related to clinical trial payments.
Identify and recommend process improvements, automation opportunities, and forecasting enhancements to increase efficiency and accuracy.
Required Qualifications
Education
Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, or a related discipline.
Experience
4+ years of experience in clinical trial payments, clinical finance, or a similar role.
2–3 years of experience in the pharmaceutical or clinical research industry preferred.
Experience working with global stakeholders and managing complex payment workflows.
Skills and Competencies
Strong analytical, planning, and problem-solving abilities.
High attention to detail with excellent data accuracy skills.
Strong prioritization and deadline management capabilities.
Excellent written and spoken English communication skills; additional languages are an advantage.
Proven interpersonal, collaboration, and influencing skills across cross-functional teams.
Proficiency in MS Office applications and enterprise finance systems.
Ability to work independently with minimal supervision in a complex, matrix organization.
Safety, Health, and Environment (SHE) Compliance
Employees are expected to comply with Roche’s Safety, Health, Environment, and Security (SHE) guidelines, complete mandatory training, and adhere to applicable laws, procedures, and instructions.
Why Join Roche
Opportunity to work on global clinical trials with a leading healthcare organization
Exposure to international stakeholders and large-scale clinical finance operations
Strong culture of inclusion, accountability, and professional development
Meaningful contribution to life-changing medicines and diagnostics
Equal Opportunity Statement
Roche is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will be considered without discrimination.
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