Job Title: Insurance Verification Representative
Requisition ID: 1318
Location: Chennai, Tamil Nadu, India
Employment Type: Full-Time
Work Mode: Onsite
Shift Timing: 5:30 PM – 2:30 AM (Night Shift)
Pay Type: Salary
Experience Required: 0–2 Years (Insurance Verification or Revenue Cycle preferred)
Job Family: REP
Posted On: December 31, 2025
The Insurance Verification Representative plays a critical role in the healthcare revenue cycle by ensuring accurate and up-to-date patient insurance information within client host systems. This position supports clean claim submission, timely reimbursements, and compliance with payer and HIPAA regulations. The role is well-suited for detail-oriented professionals with experience or interest in insurance verification and payer portal navigation.
Access payer web portals to retrieve and verify current patient insurance details
Update and maintain accurate insurance information within client host systems
Cross-check insurance data against scanned patient insurance cards to ensure completeness and accuracy
Follow established procedures for claim filing after insurance updates are completed
Document all actions taken within internal systems and client host platforms
Manage assigned work queues independently while meeting daily productivity and quality benchmarks
Adhere strictly to client- and team-specific policies and standard operating procedures
Communicate effectively with supervisors and leadership regarding work status and issues
Maintain professionalism and confidentiality in all interactions and system usage
Handle protected health information (PHI) in full compliance with HIPAA guidelines
Perform additional tasks as assigned by the management team
High School Diploma or equivalent (mandatory)
0–2 years of experience in insurance verification, eligibility, or healthcare revenue cycle operations preferred
Working knowledge of insurance verification processes and payer requirements is an advantage
Experience with practice management systems such as GE Centricity, EPIC PB, Cerner, or Allscripts preferred
Familiarity with payer portals including eviCore, Navinet, and Novitasphere
Proficiency in MS Office applications with basic Excel skills
Strong written and verbal communication abilities
Excellent organizational, multitasking, and time-management skills
Ability to work independently as well as collaboratively within a team environment
Work Setup: Onsite
Work Schedule: 5:30 PM – 2:30 AM
Physical Demands:
Occasional movement within the work area; prolonged sitting; use of computers, peripherals, and telephones; manual tasks; ability to extend arms, kneel, talk, and hear as required.
Mental Demands:
Ability to follow instructions, collaborate with team members, prioritize tasks, and work efficiently under pressure.
Work Environment:
Office-based environment with minimal noise levels.
Med-Metrix is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military or veteran status, political affiliation, or any other characteristic protected by applicable laws.
Apply through thepharmadaily.com to begin or advance your career in insurance verification and healthcare revenue cycle management with a compliance-focused organization.
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