Manager, Clinical Data / Medical Science
Company: Syneos Health
Location: USA–Remote (North America only)
Job ID: 25107707
Role Type: People Manager / Clinical Operations Leadership
Travel: Not specified (primarily remote leadership role)
1. Job Overview
This is a line management leadership role responsible for overseeing clinical research teams within an FSP (Functional Service Provider) model.
The role focuses on:
Managing clinical research staff performance
Ensuring delivery of customer commitments
Driving operational excellence and compliance
Supporting business growth and talent retention
2. Core Responsibilities
A. Customer Delivery & Operational Success
Ensure teams meet KPIs and deliverables
Monitor quality of outputs and compliance
Develop mitigation plans for performance gaps
Manage escalations with customers
Collaborate with FSP leadership on delivery strategy
B. Business Impact & Resource Management
Support revenue generation by:
Hiring and retaining talent
Ensuring optimal team utilization
Participate in:
Account meetings
Management reviews
Town halls
Align workforce delivery with business demand
C. People Leadership (Core Function)
Directly manage clinical research staff
Conduct:
Performance reviews
Goal setting
Mid-year & annual evaluations
Performance improvement plans (PIPs)
Support employee development and training
Promote engagement, retention, and team morale
Ensure adherence to HR and training requirements
Encourage diversity, equity, and inclusion (DEI)
3. Stakeholder Management
Act as liaison between:
Internal teams
Customers
Project/FSP leadership
Communicate performance updates and risks
Influence and resolve operational issues
4. Financial & Operational Oversight
Basic understanding of:
Budgeting
Forecasting
Review workload distribution and utilization
Support operational planning efficiency
5. Required Qualifications
Education
Bachelor’s degree in:
Life sciences OR
Nursing OR
Equivalent clinical research experience
Experience
Minimum 5+ years clinical research experience
Prior leadership or line management experience required or preferred
Background in:
CROs
Pharma
Biotech
Skills
Strong communication (written + verbal)
Leadership and people management
Time management and organizational skills
Customer-facing experience
Ability to work independently and in teams
Problem-solving and adaptability
Basic financial awareness
Comfortable with technology and systems
6. Key Competencies
Clinical research operations oversight
Team leadership & performance management
Stakeholder communication
KPI-driven delivery management
Conflict resolution and escalation handling
Talent development and coaching
Cross-functional collaboration
7. Role Impact
This role ensures:
Clinical teams meet sponsor expectations
High-quality execution of clinical research work
Retention and development of skilled workforce
Operational stability in FSP programs
Strong client satisfaction and delivery consistency
8. Nature of Role (Important Insight)
This is NOT a hands-on technical role like CRA, PV, or programming.
Instead, it is:
A management-heavy leadership position
Focused on people + operations + delivery governance
Less about coding or data work, more about execution oversight and team performance
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Hajipur | Patna |Kerala :
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Ranchi |Sikkim :
Rangpo |India :
Remote, India | Siliguri |Illinois :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
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Bangor | Brewer |New Jersey :
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Birmingham |Virginia :
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Concord | Lumberton | North Carolina |Michigan :
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Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
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Fort Smith |Kington :
Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
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Hebron | Nebraska City |Hawaii :
Hilo | Honolulu |Tennessee :
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Lake Charles | Shreveport |Nevada :
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Lebanon | Macon | Manchester |Portugal :
Lisbon | Oeiras | Portugal |WI :
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Mexico |northeastern :
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Oklahoma City |Puerto Rico :
San Juan |Albama :
Tuscaloosa |D.C :
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Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
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Frankfurt | Harveysburg |Germany :
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Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
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Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
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Norway | NOrway |Romania :
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Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
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China | Quarry Bay |Liaoning :
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Shanghai Shi |Hubei :
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England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
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Sheffield |Oxfordshire :
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Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Peru | Argentina |Brazil :
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Greece |North Island :
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Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Tartu | Estonia |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
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Surabaya |Japan :
Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
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Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
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Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
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Warsaw |