Manager, Clinical Operations – Bangalore (Office-Based)
Job Summary
ICON plc, the world’s largest clinical research organization, is hiring a Manager, Clinical Operations in Bangalore. This is an exciting opportunity for clinical research professionals with over 10 years of experience and 3+ years in project or team leadership roles. You’ll play a key role in driving performance, improving operational efficiency, and strengthening stakeholder relationships in a dynamic healthcare environment.
Key Responsibilities
Lead and manage a clinical operations team of 25+ professionals.
Own performance KPIs through coaching, feedback, and process optimization.
Serve as a primary liaison with internal stakeholders for alignment and communication.
Oversee client relationship management and resolve operational escalations.
Ensure quality and timeliness of clinical service delivery.
Required Skills & Qualifications
Minimum 10 years of experience in clinical research and associated systems.
At least 3 years of experience in people management or as a Clinical Trial Manager (CTM)/Project Manager (PM).
Strong stakeholder management and leadership skills.
Proficiency in English (written and spoken).
Prior experience with performance metrics and team development.
Perks & Benefits
Competitive salary (exact compensation not disclosed).
Generous annual leave entitlements.
Health insurance options tailored to family needs.
Retirement planning and savings options.
Global Employee Assistance Program for mental health support.
Life assurance and flexible optional benefits (e.g., gym, travel pass, childcare support).
Company Overview
ICON plc is a global leader in clinical research and pharmaceutical development, powered by healthcare intelligence. ICON supports sponsors across the life sciences industry to accelerate drug development and improve patient outcomes.
Work Mode
Office-Based – Bangalore, India
Call to Action
Ready to lead a high-performing team in global clinical operations? Apply now to join ICON plc and take your clinical research career to the next level.
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