Job Title:
Practice Performance Manager – Greenville, SC
Company:
Optum (UnitedHealth Group)
Requisition Number:
2261789
Job Category:
Medical & Clinical Operations
Location:
Greenville, SC, US (Field-based, Local Travel Required)
Work Type:
Full-time
Work Environment:
Up to 75% local travel (primarily performed at physician practices)
Field-based role involving direct interaction with care providers
Includes remote reporting and in-person provider support
Primary Responsibilities:
Manage performance of assigned practices to achieve STAR gap closure and 90% HCC coverage
Build strong relationships with care providers and deliver targeted education on coding/documentation accuracy
Conduct chart reviews and analyze HCC performance
Prepare reports and materials for monthly meetings with provider practices
Guide and support workflows for attestation and gap closure
Collaborate on action plans for performance improvement
Participate in internal quality improvement campaigns and initiatives
Provide feedback and reports to Population Health leadership and practices
Proactively identify barriers and work on solutions with the Senior Practice Performance Manager
Required Qualifications:
3+ years of healthcare industry experience (e.g., STARs Quality Improvement, HCC Coding Education, Provider Operations)
1+ year of STARs or RAF experience
Strong communication, presentation, and relationship-building skills
Ability and willingness to travel up to 75%
Preferred Qualifications:
Certified Professional Coder (CPC) and/or Certified Risk Adjustment Coder (CRC)
Consulting background and managed care experience
Strong EMR knowledge and familiarity with clinical standards of care, preventive health, and Stars measures
Solid financial analytical background in Medicare Advantage (e.g., RAF/STAR models)
Advanced proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
Compensation:
Annual salary range: $71,600 – $140,600 (based on experience, education, and market factors)
Benefits include:
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401(k) contributions
Eligibility-based bonuses and incentives
Company Mission:
UnitedHealth Group and Optum are committed to building a healthcare system that promotes equity and access. Their culture is built on diversity, inclusion, integrity, and innovation. They actively seek to reduce healthcare disparities and improve outcomes for underserved populations.
Compliance & Employment Notes:
Equal Employment Opportunity/Affirmative Action Employer
Compliant with all applicable wage laws
Drug-free workplace – successful candidates must pass a drug screening
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