Specialist – External Delivery
Location: Chennai, India
Job Type: Full-Time
Career Level: D2
Job Requisition ID: R-246854
Work Model: Hybrid (Minimum three days per week in office)
Company Overview
AstraZeneca is a global, science-led biopharmaceutical organization committed to delivering innovative medicines that transform patient outcomes. Through strong governance, digital enablement, and operational excellence, AstraZeneca ensures its global teams and partners execute with speed, compliance, and precision.
Role Overview
The Specialist – External Delivery plays a critical role within GCS Omnichannel Operations, serving as the operational bridge between external partners, procurement, finance, and internal delivery teams. This position ensures structured oversight of Statements of Work (SOWs), Purchase Orders (POs), vendor governance, contract compliance, and budget control to support seamless external service delivery.
This role is ideal for professionals experienced in procurement operations, vendor management, contract lifecycle coordination, and spend governance within a multinational or pharmaceutical environment.
Key Responsibilities
Procurement & Financial Compliance
Act as the primary point of contact for SOW and PO oversight.
Ensure full compliance with Procurement and Finance policies.
Monitor spend against approved POs and proactively address budget deviations.
Support invoice resolution and financial reconciliation processes.
Vendor & Partner Governance
Facilitate governance meetings, status reviews, and performance discussions.
Prepare meeting agendas, minutes, and action trackers; ensure timely follow-up.
Manage partner onboarding, transitions, and documentation updates.
Coordinate contract amendments, renewals, and change requests.
Operational Excellence & Process Improvement
Identify and implement process simplification and automation initiatives.
Improve cycle times and operational efficiency across external delivery workflows.
Support Lean or continuous improvement initiatives.
Systems & Documentation Management
Maintain accurate vendor documentation within designated platforms.
Update and track information in enterprise systems such as Veeva, SAP Ariba, Coupa, MS Teams, or equivalent tools.
Ensure audit-ready documentation and compliance alignment.
Budget, Tools & License Oversight
Track utilization of studio outsourced service providers (OSPs).
Monitor SaaS license consumption and escalate near-threshold usage.
Collaborate with tool owners and vendors on contract scope, renewals, and usage governance.
Cross-Functional Collaboration
Work closely with Vendor Managers, Procurement, Finance, and regional stakeholders.
Support senior leadership on region-specific delivery initiatives.
Ensure timely exchange of information between internal and external collaborators.
Required Experience
Bachelor’s degree in Business Administration, Finance, Operations, Life Sciences, or related discipline.
Minimum 4–7 years of experience in external delivery operations, vendor governance, procurement oversight, or financial compliance roles.
Proven experience managing SOW and PO processes in alignment with Procurement and Finance frameworks.
Experience supporting vendor invoicing, system access, and issue resolution.
Demonstrated ability to monitor budget spend and take corrective action.
Experience coordinating compliance activities and maintaining audit-ready documentation.
Background in cross-functional stakeholder management and governance facilitation.
Preferred Experience & Skills
Hands-on experience with SAP Ariba, Coupa, or similar enterprise procurement systems.
Contract lifecycle management experience across multi-country environments.
Familiarity with omnichannel marketing operations or agency delivery ecosystems.
SaaS license management and utilization tracking expertise.
Strong analytical skills including advanced Excel and reporting tools such as Power BI.
Lean, Six Sigma, or structured process improvement exposure.
Experience working with outsourced service providers (OSPs) and studio production workflows.
Core Competencies
Strong financial and procurement acumen.
Governance and compliance rigor.
Process optimization and automation mindset.
Stakeholder communication and vendor relationship management.
High attention to detail and risk mitigation awareness.
Ability to operate in a fast-paced, matrixed global organization.
Why Join AstraZeneca?
Opportunity to drive operational excellence in a global pharmaceutical enterprise.
Exposure to global vendor governance and enterprise procurement strategy.
Collaborative culture grounded in innovation, compliance, and integrity.
Career progression within global operations and enterprise service delivery.
SEO & GEO Keywords: Specialist External Delivery Jobs Chennai, Vendor Governance Roles India, Procurement Compliance Jobs AstraZeneca, SOW PO Management Careers, Omnichannel Operations Jobs India, SAP Ariba Coupa Roles, Pharmaceutical Operations Jobs Chennai, Contract Lifecycle Management Careers.
This role is well suited for professionals seeking external delivery, procurement governance, and vendor management opportunities in Chennai within a globally recognized pharmaceutical organization.
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