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Supervisor – Registration / Eligibility Edits (Pre-Bill Operations)

Ventra Health
Ventra health
3+ years
preferred by company
Chennai, India
1 May 13, 2026
Job Description
Job Type: Full Time Education: M.Pharm/B.Pharm or M.Sc. Skills: Medical Coding, Medical Terminology, mRS and EQ-5D-5L., Narrative Writing, Research & Development, Technical Skill

Job Title: Supervisor – Registration / Eligibility Edits (Pre-Bill Operations)

Location: Perungudi, Chennai, India
Work Mode: Onsite
Shift: Day Shift
Employment Type: Full-Time
Industry: Healthcare / Revenue Cycle Management / Medical Billing / Healthcare Operations / US Healthcare BPO

About the Role

We are hiring an experienced Supervisor – Registration / Eligibility Edits (Pre-Bill Operations) to lead healthcare pre-billing operations, registration accuracy, eligibility verification workflows, billing compliance, and operational team management within a healthcare revenue cycle environment.

This leadership role is ideal for professionals with experience in medical billing, pre-bill operations, accounts receivable, eligibility verification, registration edits, team management, and healthcare revenue cycle management (RCM).

The ideal candidate will drive billing accuracy, oversee operational workflows, lead teams, improve pre-bill efficiency, ensure regulatory compliance, and support strategic operational excellence.


Key Responsibilities

Strategic Leadership

  • Lead overall pre-bill operations strategy aligned with business and operational goals.
  • Supervise, mentor, and manage billing specialists and operational team members.
  • Drive performance excellence through productivity management, quality monitoring, and team coaching.
  • Foster strong collaboration across departments and internal stakeholders.
  • Support leadership decision-making with operational insights and performance improvements.

Pre-Bill Operations Management

  • Oversee registration edits, eligibility workflows, and pre-bill operational processes.
  • Ensure accurate and timely invoice preparation, billing readiness, and workflow completion.
  • Monitor billing processes to ensure compliance with:
    • Customer agreements
    • Service contracts
    • Internal SOPs
    • Operational billing standards
  • Maintain and manage:
    • TES processes
    • Client deadline adherence
    • Post-demo update workflows
    • Pre-billing operational controls
  • Minimize billing errors, delays, and operational bottlenecks.

Eligibility Verification & Registration Quality

  • Supervise healthcare registration accuracy and eligibility verification workflows.
  • Ensure patient registration data integrity before billing submission.
  • Monitor edits, validation checks, and documentation completeness.
  • Reduce claim denials caused by registration or eligibility issues.

Team Leadership & Performance Management

  • Manage operational teams and support day-to-day workforce execution.
  • Coach team members on productivity, quality, compliance, and issue resolution.
  • Conduct performance monitoring, feedback discussions, and continuous improvement support.
  • Lead cross-functional coordination to resolve escalations and workflow blockers.

Process Improvement & Operational Excellence

  • Continuously evaluate pre-bill workflows for:
    • Efficiency improvement
    • Cost reduction
    • Workflow automation opportunities
    • Quality enhancement
  • Lead implementation of new:
    • Systems
    • Technologies
    • Process changes
    • Operational best practices
  • Drive scalable operational improvements.

Compliance & Risk Management

  • Ensure adherence to:
    • Healthcare billing compliance standards
    • State/federal regulatory requirements
    • Internal governance policies
    • Payment and communication regulations
  • Collaborate with compliance and legal teams to mitigate operational risks.
  • Develop controls to reduce:
    • Billing errors
    • Fraud risks
    • Compliance gaps
    • Process failures

Billing Operations Oversight

  • Monitor operational billing accuracy and workflow completion.
  • Review escalated account inquiries and billing issues.
  • Ensure high-quality service delivery across pre-bill operations.
  • Support issue resolution for complex workflow exceptions.

Reporting & Communication

  • Maintain reporting for operational metrics, deadlines, productivity, and quality performance.
  • Communicate effectively with stakeholders, leadership, and internal teams.
  • Provide updates on operational risks, performance, and improvement initiatives.