Location: India – Home Worker
Posted Date: September 9, 2025
GSK is seeking a Safety Pharmacovigilance Staff member to provide technical support and ensure the accuracy of critical safety data. This role involves administrative support, system maintenance, and ensuring the integrity of data in the systems used by the team.
Ticket Management:
Triaging and routing tickets raised worldwide to the appropriate resolving teams.
Resolving tickets requiring IT skills, including access management, system support, and data requests.
Application Support:
Support Incident and Service Request Management for PV suite applications, including:
OASIS (Argus, LAM, Argus J)
Argus Admin Tool
PVLite
OASIS Reports (Wizards and Custom Reports)
CSP, MARS, DST, Safety eHUB, Axway, and CVW
System Maintenance:
Maintain and perform quality checks on OASIS Package Configuration Specification (PCS) spreadsheets for business configuration updates from Argus console, covering:
Clinical studies
Code lists
Reporting rules
Licenses
Product families and products
System and other configurations
Communication & Documentation:
Handle communications regarding planned application downtimes.
Update relevant documentation for changes in PV suite applications and ensure approval.
Ad Hoc Support:
Support internal stakeholders with SQL queries under supervision.
Provide expertise to team members working across shifts.
Bachelor’s or Master’s degree in a scientific or medically related field preferred.
4–9 years of experience in the pharmaceutical industry in clinical development, pharmacovigilance, or information management, or equivalent work experience.
Strong communication skills.
Proficient in MS Word, Excel, PowerPoint, and SharePoint.
Analytical and logical thinking skills, including:
SQL knowledge and documentation based on end-user input.
ITIL knowledge for IT service management.
Flexible working in shifts.
Basic knowledge of medical and drug terminology.
Proficiency in systems, data querying, and reporting tools from Safety databases.
Ability to handle urgent requests and work under tight deadlines while maintaining accuracy.
Team player with the ability to work independently with minimal supervision.
Strong customer focus, quick learning, and adaptability to process changes.
GSK is a global biopharma company united by science, technology, and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade. GSK focuses on:
Respiratory, immunology, and inflammation
Oncology
HIV
Infectious diseases
We offer a culture of ambition for patients, accountability, and integrity, providing an environment where employees can thrive and focus on what matters most.
GSK does not accept unsolicited referrals from employment agencies.
All agencies must obtain prior written authorization from GSK’s procurement/HR departments before referring candidates.
GSK is not liable for any fees arising from referrals or actions without prior authorization.
Fraud Advisory:
Beware of bogus job ads or emails requesting payments.
GSK never charges a fee for recruitment.
Verify job authenticity at askus@gsk.com if contacted by emails not ending in @gsk.com.
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Queensland |Melbourne :
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England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
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Canada |Quebec :
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