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Clinical Operations Manager

Msd
MSD
5 years
preferred by company
10 Jan. 21, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Clinical Operations Manager
Employment Type: Full-Time | Regular
Work Region: Europe, Middle East, Africa, Latin America & Asia Pacific
Job Posting End Date: 30 January 2026
Flexible Work Arrangements: Not Applicable


Job Overview

A leading global biopharmaceutical organization is seeking an experienced Clinical Operations Manager (COM) to oversee country-level clinical trial execution, compliance, and financial performance. This role is critical to ensuring successful study start-up, regulatory submissions, site readiness, and ongoing trial delivery in compliance with ICH-GCP, local regulations, and internal quality standards.

The Clinical Operations Manager will have end-to-end accountability for assigned protocols within a country, including budget ownership, regulatory approvals, vendor oversight, and cross-functional collaboration with global and regional stakeholders.


Key Responsibilities

Clinical Trial Operations & Compliance

  • Ensure country-level performance and compliance for assigned protocols in line with ICH-GCP, local regulations, company SOPs, and adverse event reporting requirements.

  • Execute and oversee clinical trial country submissions, regulatory approvals, and site readiness activities.

  • Manage interactions with Regulatory Authorities, IRB/IEC, investigators, and external partners.

  • Maintain ownership of local regulatory and financial compliance throughout the study lifecycle.

Budget, Finance & Contracts

  • Own country and site budgets, including development, negotiation, and execution of Clinical Trial Research Agreements (CTRAs).

  • Oversee clinical research payments, payment reconciliation at study closeout, and financial forecasting.

  • Ensure compliance with FCPA, DPS/OFAC requirements, and maintenance of financial systems.

Country & Site Management

  • Manage country deliverables, timelines, and milestones to meet protocol and business commitments.

  • Coordinate with CRAs, CTCs, CRM, Finance, Legal, Pharmacovigilance, Regulatory Affairs, and HQ teams to align country and global timelines.

  • Oversee local vendors, clinical supplies, import/export requirements, insurance processes, archiving, and retention activities.

Leadership & Process Excellence

  • Lead and mentor Clinical Trial Coordinators (CTCs) as applicable.

  • Act as a Subject Matter Expert (SME) for country operations, sharing best practices and driving continuous improvement.

  • Contribute to or lead strategic initiatives and projects that add business value.


Core Competencies

  • Strong expertise in clinical trial systems, tools, metrics, and country operations processes.

  • Advanced knowledge of budget management, contract negotiations, and regulatory submission pathways.

  • Proven ability to independently manage risks, develop mitigation strategies, and resolve country-level issues.

  • Excellent communication, influencing, and stakeholder management skills in both local language and English.

  • Ability to lead teams, manage multiple protocols, and work effectively in a global virtual environment.


Behavioral Competencies

  • Strong problem-solving mindset with the ability to proactively identify risks and implement solutions.

  • High accountability, urgency, and ability to prioritize complex deliverables.

  • Effective time management, negotiation, conflict resolution, and leadership skills.

  • Self-driven, adaptable, and capable of working independently with minimal oversight.


Experience Requirements

  • Minimum 5 years of experience in clinical research, or a combination of clinical research and finance/business experience.

  • Demonstrated experience in country-level clinical operations, study start-up, and regulatory submissions is essential.


Educational Requirements

  • Bachelor’s degree in Life Sciences, Business Administration, Finance, or a related healthcare discipline.

  • Equivalent healthcare-related experience may be considered.


Key Skills (SEO Optimized)

Clinical Operations Management, Clinical Research, ICH-GCP Compliance, Clinical Trial Start-Up, Country Operations, Budget Forecasting, Clinical Trial Agreements (CTA/CTRA), Regulatory Submissions, Site Management, Vendor Oversight, Risk Management, Financial Administration, Cross-Functional Collaboration, Global Clinical Trials.


Equal Opportunity Statement

The organization is committed to fostering a diverse, inclusive, and compliant workplace. All qualified applicants will receive equal consideration without regard to race, gender, disability, age, or other protected characteristics.