Deputy Director – Quality (Medical Coding) – Chennai
Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India
Job Type: Full-Time | Leadership Role
Department: Quality Assurance / Medical Coding
Job Summary
We are seeking a seasoned Deputy Director – Quality (Medical Coding) to lead our coding quality and audit operations in Chennai. This senior leadership role involves overseeing comprehensive quality audits, implementing best practices, driving error reduction initiatives, leveraging AI-enabled automation tools, and fostering a culture of compliance and excellence.
The Deputy Director will play a pivotal role in enhancing coding accuracy, regulatory adherence, and operational efficiency while mentoring a high-performing team across multiple locations.
Key Responsibilities
Lead quality audits for medical coding across in-house teams and vendor partners
Enforce coding best practices to mitigate risks such as under-coding, over-coding, or missed diagnoses
Drive internal and external audit programs to improve coding compliance and accuracy
Design and maintain quality control frameworks to ensure operational efficiency and coding precision
Implement initiatives to reduce error rates, enhance accuracy, and boost team productivity
Leverage AI-enabled audit solutions such as automated coding reviews and real-time QA tools
Monitor and report on Accuracy KPIs including Missed Error Rate, Extra Error Rate, and Inter-Rater Reliability
Utilize data analytics to identify trends in coding errors and compliance risks
Develop executive dashboards and quality reports to provide actionable insights
Collaborate with Operations and Training teams to resolve coding discrepancies and implement corrective action plans
Lead, mentor, and inspire a team of QA Managers, Auditors, and Trainers across multiple locations
Develop and execute training programs to improve coder proficiency and standardization
Cultivate a culture of continuous improvement, regulatory compliance, and operational excellence
Experience & Qualification Requirements
13+ years of experience in Healthcare Revenue Cycle Management (RCM) and Quality Assurance
5–6 years of hands-on multispecialty coding experience
Certified Six Sigma Black Belt/Master Black Belt with proven project experience (ISI, ASQ, Benchmark, KPMG)
Expertise in coding audit frameworks, accuracy improvement strategies, and regulatory compliance
Certified in AAPC or AHIMA (CPC, CCS, RHIT, RHIA preferred)
Experience with AI-powered coding audit tools, process digitization, and automation technologies
Strong leadership skills, stakeholder management, and change management experience
Proficiency in quality metrics, Root Cause Analysis (RCA), and Lean Six Sigma methodologies
Excellent analytical, problem-solving, and communication skills
Location
A-9, 1st Main Road, Ambattur Industrial Estate, Chennai – 600058, Tamil Nadu, India
How to Apply
Email: careers@accesshealthcare.com
Email: nandhinik.outsource@accesshealthcare.com
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