Senior Technical Writer – Medical Devices
Location: Alameda, California, United States
Category: Medical & Clinical Affairs
Experience Required: 3–7 years
Employment Type: Full-time | Onsite (Monday–Friday)
Company Overview
Abbott is a global healthcare leader dedicated to helping people live healthier lives at every stage. With a workforce of over 114,000 employees across more than 160 countries, Abbott delivers innovative technologies in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals. The organization is widely recognized as one of the world’s most admired companies and a top employer for diversity, innovation, and scientific excellence.
Role Summary
Abbott is seeking an experienced Senior Technical Writer to support its Medical Devices business, specifically within Abbott Diabetes Care. This is an individual contributor role focused on developing structured, user-centric troubleshooting surveys and technical documentation that support medical device complaint handling, regulatory compliance, and customer experience optimization.
The ideal candidate will have strong expertise in technical writing, process mapping, survey design, and regulated medical device environments. This role requires close collaboration with cross-functional stakeholders including R&D, Quality, Customer Support, IT, and Product Management.
This position is based onsite in Alameda, California.
Key Responsibilities
Develop, maintain, and optimize troubleshooting surveys for medical devices.
Design logic diagrams and workflow visualizations using tools such as Microsoft Visio.
Translate complex technical and engineering concepts into clear, structured, and user-friendly documentation.
Collaborate with subject matter experts, engineering, quality, and customer support teams to validate content accuracy.
Support documentation related to complaint handling, CAPAs, and system integrations.
Partner with IT teams to implement surveys within complaint management systems.
Ensure all documentation meets FDA, ISO, and internal quality and regulatory standards.
Apply best practices in survey flow design, branching logic, and usability.
Maintain version control, documentation integrity, and audit readiness.
Identify process improvement and automation opportunities within documentation workflows.
Report project status and mentor junior technical writers as needed.
Required Qualifications
Bachelor’s degree in Technical Communication, Engineering, Life Sciences, or a related field.
Minimum 3 years of experience in technical writing, survey design, or documentation within regulated industries.
Prior experience in medical devices or healthcare-regulated environments is strongly preferred.
Strong understanding of FDA regulations, ISO standards, CAPA processes, and complaint handling systems.
Proficiency in Microsoft Visio or equivalent process-mapping tools.
Advanced writing skills with a strong focus on clarity, structure, and precision.
Excellent analytical, organizational, and project management capabilities.
Strong collaboration and communication skills, with proven ability to work cross-functionally.
Demonstrated leadership or mentoring experience.
Proficiency in Microsoft Office applications.
Compensation
The base salary range for this position is USD 90,000 – 180,000, depending on experience, qualifications, and location. Compensation may vary based on geographic and business considerations.
Why Join Abbott
Work with a globally respected healthcare organization.
Access strong career development opportunities and international exposure.
Competitive benefits including healthcare, retirement plans, tuition reimbursement, and education assistance programs.
Inclusive workplace recognized for diversity, innovation, and employee well-being.
Industry Segment
Medical Devices – Diabetes Care
Abbott’s medical device portfolio supports millions of patients worldwide, including advanced diabetes care technologies that enable accurate glucose monitoring and data-driven health decisions.
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