Junior MICC Associate | Pharmacovigilance & Medical Information Jobs
Company: Not Disclosed
Location: India
Job Type: Full-Time
Work Mode: On-site / Hybrid (as per company policy)
Experience: 1–3 Years
Category: Pharmacovigilance / Medical Information / Drug Safety
Job Overview
We are hiring a Junior MICC Associate (Medical Information Contact Center) to support pharmacovigilance operations, adverse event (AE) intake, and medical information services.
This role is crucial in handling safety case intake, product quality complaints (PQC), medical inquiries (MI), and general inquiries (GI) while ensuring compliance with global pharmacovigilance guidelines and regulatory standards.
You will act as a frontline interface for drug safety communication, ensuring accurate documentation, follow-ups, and high-quality case processing in a regulated environment.
Key Responsibilities
Case Intake & Pharmacovigilance Operations
Handle incoming calls and emails related to AE, PQC, MI, and GI
Perform case intake, duplicate checks, and case registration
Ensure accurate and complete documentation of safety cases
Follow-Up & Communication
Conduct follow-up inquiries via phone and email for case completeness
Communicate effectively with healthcare professionals, patients, and clients
Translate inquiries when required to ensure accurate understanding
Medical Information Support
Assist in handling medical information queries (MI)
Support documentation and response preparation aligned with medical and regulatory standards
Documentation & Compliance
Develop and maintain MICC-related documentation and records
Ensure compliance with GVP, ICH guidelines, and pharmacovigilance processes
Maintain proper tracking and reporting of cases
Required Skills & Qualifications
Education
Graduate/Postgraduate in Life Sciences, Pharmacy, Dentistry, or Allied Health Sciences
Experience
1–3 years of experience in MICC / pharmacovigilance / medical information roles
Technical Skills
Understanding of:
Adverse Event (AE) reporting and pharmacovigilance processes
Medical Information (MI) handling and case processing
Product Quality Complaints (PQC)
Familiarity with safety databases and PV workflows (preferred)
Core Competencies
Strong verbal and written communication skills
Attention to detail and accuracy in case documentation
Ability to handle client communication and coordination
Multitasking ability in a fast-paced environment
Problem-solving mindset and adaptability
Preferred Skills
Experience with global pharmacovigilance processes
Exposure to ICSR case processing and safety databases (Argus, ArisG, etc.)
Knowledge of GVP and ICH pharmacovigilance guidelines
Multilingual skills for handling global inquiries
Perks & Benefits
Opportunity to work in pharmacovigilance and drug safety operations
Exposure to global medical information and safety case handling
Career growth in PV, medical writing, and regulatory affairs
Dynamic and collaborative work environment
Hands-on experience with real-world drug safety data
Compensation
Salary Range: Not disclosed (competitive as per PV industry standards)
About the Company
A growing pharmacovigilance and healthcare solutions organization focused on delivering medical information services, drug safety monitoring, and regulatory compliance support to global pharmaceutical clients.
Call to Action
If you want to start or grow your career in pharmacovigilance, medical information, and drug safety, this role is your entry point into a high-demand domain.
Be part of a system that directly contributes to patient safety and global healthcare outcomes.
👉 Apply now and step into the world of pharmacovigilance! 🚀
Uttar Pradesh :
Agra | Gajraula | Gautam buddha Nagar | Ghaziabad | Gorakhpur | Greater Noida | Jhansi | kanpur | Lucknow | Mathura | Noida | Park City | Prayagraj | Satyamev | Varanasi |Gujarat :
Ahmedabad | Ankleshwar | Baroda | Bharuch | Gandhinagar | Gujarat | Halol | Jhagadia | Mehsana | surat | Tarasadi | Vadodara | Vapi |Maharashtra :
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Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | India | New Delhi | PAN-India |Assam :
Dibrugarh | Diburghar | Guwahati |West Bengal :
Digha | Kolkata | Mukundapur |Goa :
Goa | Panaji | Verna |Bihar :
Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
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Frank Scottile Blvd |Missouri :
Fulton | Milan | St. Louis |United States :
Hawai | kentucky | Sylmar | Woonsocket |Nebraska :
Hebron | Nebraska City |Hawaii :
Hilo | Honolulu |Tennessee :
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Lake Charles | Shreveport |Nevada :
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Lisbon | Oeiras | Portugal |WI :
Madison | Wausau |Republic of Mexico :
Mexico |northeastern :
New Hampshire |Oklahoma :
Oklahoma City |Puerto Rico :
San Juan |Albama :
Tuscaloosa |D.C :
Washington |Delaware :
Wilmington |North Rhine Westphalia :
Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |Munich :
Bavaria |Bavaria :
Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |Brandenburg :
Berlin |Baden-Wurttemberg :
Biberach an der Riß | Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |Hesse :
Darmstadt | Marburg |Hessen :
Frankfurt | Harveysburg |Germany :
Germany | GErmany |Lower Saxony :
Gottingen | Hannover | Leipzig |Saxony Anhalt :
Halle |Rotherbaum :
Hamburg |Rhineland Palatinate :
Ingelheim am Rhein | Mainz |Schleswig Holstein :
Kiel |Berlin :
Mitte |Mecklenburg Vorpommern :
Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
Belgrade | Serbia |Hungary :
Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
Dunboyne |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
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Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
Richmond Hill | Uxbridge | Renfrew | North York | Mississauga | Australia |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Argentina | Peru |Brazil :
Brazil | Sao paulo |Attica :
Koropi | Athens |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Japan | Saitama |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
Almaty |Republic of Thailand :
Bangkok |Israel :
Kfar Saba | Tel Aviv | Netanya | Be'Er Sheva | Yavne |Remote :
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Kyiv |Lima Region :
Lima |France :
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Midrand | South Africa |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
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Singapore |Sofia City :
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Sweden |Taipei :
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