Operations Analyst – US Healthcare RCM
Location: Chennai, Tamil Nadu, India
Employment Type: Full-Time
Category: Operations | Healthcare Revenue Cycle Management
Job ID: R14140
Posted Date: January 7, 2026
Job Overview
We are seeking a motivated Operations Analyst to join the Operations team supporting US Healthcare Revenue Cycle Management (RCM) processes. This role is responsible for resolving claims and handling operational tasks while ensuring accuracy, efficiency, and compliance with established procedures.
The ideal candidate is analytical, detail-oriented, and process-focused, with the ability to understand how individual tasks contribute to broader operational and business objectives.
Candidate Profile
The successful candidate will demonstrate strong problem-solving skills and the ability to take ownership of tasks through to resolution. You should be comfortable specializing in specific operational areas while maintaining awareness of end-to-end healthcare workflows. A continuous improvement mindset and attention to detail are essential for success in this role.
Team Overview
The Operations team manages critical healthcare workflows and supports key initiatives across clinical and revenue cycle platforms. The team collaborates closely with customers and internal stakeholders, leveraging platform intelligence to improve products, services, and operational performance.
Key Responsibilities
Execute assigned tasks within US Healthcare Revenue Cycle Management processes
Resolve claims and operational work items in alignment with defined workflows
Ensure quality, accuracy, and compliance with Standard Operating Procedures (SOPs)
Support continuous performance improvement and operational efficiency initiatives
Maintain accurate logs, records, and documentation for completed tasks
Identify opportunities to streamline processes and reduce operational inefficiencies
Education & Experience Requirements
Bachelor’s degree or equivalent qualification
2–3 years of experience in a fast-paced operations or healthcare environment
Prior exposure to US Healthcare RCM is required
Preferred Domain Knowledge & Skills
Experience in Charge Posting and Remittance Tracking
Knowledge of remittance records and payment workflows is an added advantage
Understanding of Revenue Cycle Management and Denial Management processes
Strong attention to detail and documentation accuracy
Good communication and coordination skills
Ability to work efficiently while meeting quality benchmarks
About the Organization
The organization delivers healthcare technology solutions and expert services designed to simplify complex healthcare operations. Its mission is to build a thriving ecosystem that supports accessible, high-quality, and sustainable healthcare worldwide.
Employees work in a collaborative, inclusive, and innovation-driven culture focused on accountability, learning, and meaningful impact.
Diversity, Equity & Inclusion
The organization is committed to equal opportunity employment and fostering a diverse, equitable, and inclusive workplace. All employment decisions are based on merit, qualifications, and business needs.
Employee Benefits & Work Culture
Comprehensive health and financial benefits
Location-specific benefits such as commuter support and employee assistance programs
Tuition assistance and employee resource groups
Flexible work arrangements promoting work–life balance
Continuous learning opportunities, internal events, and innovation initiatives
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