Operations Transaction Analyst – US Healthcare RCM
Location: Chennai, Tamil Nadu, India
Employment Type: Full-Time
Category: Operations | Healthcare Revenue Cycle Management
Job ID: R13927
Posted Date: December 9, 2025
Job Overview
We are seeking an Operations Transaction Analyst to join the Operations team supporting US Healthcare Revenue Cycle Management (RCM) processes. This role focuses on resolving claims and executing operational transactions with accuracy, efficiency, and adherence to defined standards.
The ideal candidate is analytical, detail-oriented, and process-driven, with the ability to identify operational issues and carry tasks through to resolution while understanding their impact on broader healthcare workflows.
Candidate Profile
The successful candidate demonstrates curiosity, accountability, and a strong problem-solving mindset. You should be comfortable developing expertise within a specific operational area while maintaining visibility of end-to-end revenue cycle processes. A continuous improvement approach and attention to detail are essential to succeed in this role.
Team Overview
The Operations team is accountable for critical healthcare workflows and supports key initiatives across clinical and revenue cycle platforms. The team collaborates closely with customers and internal stakeholders, leveraging platform intelligence to improve products, services, and operational performance.
Key Responsibilities
Execute assigned operational tasks within US Healthcare Revenue Cycle Management processes
Resolve claims and transactional work items in accordance with established workflows
Ensure service quality and compliance with Standard Operating Procedures (SOPs)
Support continuous performance improvement and operational efficiency initiatives
Maintain accurate logs, records, and documentation for completed tasks
Identify opportunities to streamline processes and reduce operational inefficiencies
Education & Experience Requirements
Bachelor’s degree or equivalent qualification
0–2 years of experience in operations, healthcare, or revenue cycle management
Exposure to US Healthcare RCM processes is preferred
Preferred Skills & Knowledge
Understanding of healthcare operations and transactional workflows
Strong attention to detail and documentation accuracy
Ability to analyze issues and support timely resolution
Good communication and coordination skills
Ability to work efficiently in a fast-paced environment
About the Organization
The organization delivers healthcare technology solutions and expert services designed to simplify complex healthcare operations. Its mission is to create a thriving ecosystem that supports accessible, high-quality, and sustainable healthcare worldwide.
Employees work in a collaborative, inclusive, and innovation-focused culture built on transparency, accountability, and continuous learning.
Diversity, Equity & Inclusion
The organization is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workplace. Employment decisions are based solely on qualifications, experience, and business requirements.
Employee Benefits & Work Culture
Competitive health and financial benefits
Location-specific perks including commuter support and wellness programs
Tuition reimbursement and employee resource groups
Collaborative workspaces and employee-focused initiatives
Opportunities for learning, innovation, and career growth
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